Account Manager

2 weeks ago

Bath, United States BS&A Full time

Who Are We Looking For?

BS&A Software, a leader in municipal software solutions, is seeking an Account Manager. Our ideal candidate understands the nuances of local government operations and is passionate about providing exceptional service to our existing customer base. With our company's dedication to evolving and user-centric software, we require a professional adept in maintaining and deepening client relationships, ensuring successful adoption of our latest Cloud-Based offerings.

Position: Account Manager

What You'll Do:

  • Foster enduring relationships with our current clients, ensuring their needs are met and exceeded.
  • Guide customers through the migration process from license and maintenance agreements to our new cloud-based software solutions.
  • Ensure customers are deriving value from payment processing functionality in collaboration with payment processing partners
  • Collaborate with internal teams to ensure seamless client transitions and to provide feedback on client needs and experiences
  • Develop tailored strategies to enhance client satisfaction and retention
  • Educate and support clients on the full capabilities of our cloud solutions, enhancing their experience and optimizing their operations
  • Maintain accurate and up-to-date client records, using CRM tools like Salesforce to track progress and identify opportunities for additional support
  • Participate in client meetings, webinars, and workshops to stay connected and address any client concerns or questions
  • Regularly update clients on new features and enhancements to our software, ensuring they leverage the full potential of our solutions

What You'll Need:

  • 5+ years of experience (ideally) in customer facing role, preferably account management or customer success in the software or governmental sector.
  • Proven track record of maintaining and growing client relationships
  • Strong understanding of cloud-based software solutions and their implementation in a municipal context
  • Excellent communication skills, both verbal and written, with the ability to engage effectively with various stakeholders
  • A proactive and empathetic approach to client service
  • Ability to work collaboratively with cross-functional teams
  • Willingness to travel occasionally (20% of the time) for client meetings and presentations

Why BS&A Software?

  • Competitive salary, commission, and bonus structure
  • Comprehensive benefits package, including health insurance and 401K
  • Generous PTO policy
  • A culture that values diversity, inclusion, and balance
  • Continuous learning and development opportunities
  • A supportive and collaborative working environment with opportunities for career growth

How to Apply

If you’re a customer-obsessed professional ready to make a significant impact, we invite you to apply BS&A Software is proud to be an equal opportunity employer, committed to creating a diverse and inclusive workplace.

Powered by JazzHR

  • Account Manager

    2 months ago

    Bath, United States BS&A Full time

    Job DescriptionJob DescriptionWho Are We Looking For?BS&A Software, a leader in municipal software solutions, is seeking an Account Manager. Our ideal candidate understands the nuances of local government operations and is passionate about providing exceptional service to our existing customer base. With our company's dedication to evolving and...

  • Senior Accountant

    1 day ago

    Bath, United States BS&A Full time

    Job DescriptionJob DescriptionSenior Accountant                                                                                   Location: Bath, MI, Hybrid. We expect the Senior Accountant to be in the Bath, MI office at least 3 days every other week.Directly Reports to:...

  • Account Manager

    6 days ago

    Bath, United States Tony Tibaldi - State Farm Agent Full time

    Job DescriptionJob DescriptionBenefits:401(k)401(k) matchingBonus based on performanceCompetitive salaryPaid time offProfit sharingTraining & developmentROLE DESCRIPTION:As an Account Manager - State Farm Agent Team Member for Tony Tibaldi - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through...

  • Project Manager

    1 week ago

    Bath, United States Muschlitz Excavating Full time

    Project Manager Muschlitz Excavating, Inc., a leader in the Site Development and Excavating industry, is looking to add a Project Manager to its team.  The Project Manager will be responsible for overall management of detailed, complex construction projects.  The Project Manager is accountable for all aspects of the project’s success from initial start...

  • Project Manager

    2 weeks ago

    Bath, United States Muschlitz Excavating Full time

    Project Manager Muschlitz Excavating, Inc., a leader in the Site Development and Excavating industry, is looking to add a Project Manager to its team. The Project Manager will be responsible for overall management of detailed, complex construction projects. The Project Manager is accountable for all aspects of the project's success from initial start to...

  • Project Manager

    3 weeks ago

    Bath, United States Muschlitz Excavating, Inc. Full time

    Job DescriptionJob DescriptionProject ManagerMuschlitz Excavating, Inc., a leader in the Site Development and Excavating industry, is looking to add a Project Manager to its team.  The Project Manager will be responsible for overall management of detailed, complex construction projects.  The Project Manager is accountable for all aspects of the project’s...

  • IT Operations

    6 days ago

    Bath, United States pro search GmbH Full time

    Our client, a global IT Services provider, is seeking an Associate Manager of Software Engineering to join their growing organization. This Direct Hire position will:Responsible for administration duties for team of 4-8Lead client facing operations of multiple application groups in support of a manufacturing environmentProvide prompt and continued delivery...

  • IT Operations

    7 days ago

    Bath, United States pro search GmbH Full time

    Our client, a global IT Services provider, is seeking an Associate Manager of Software Engineering to join their growing organization. This Direct Hire position will:Responsible for administration duties for team of 4-8Lead client facing operations of multiple application groups in support of a manufacturing environmentProvide prompt and continued delivery...

  • Account Manager

    5 days ago

    Bath, United States Jason Ritchie - State Farm Agent Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceCompetitive salaryOpportunity for advancementTraining & developmentROLE DESCRIPTION:Insurance Sales and ServiceSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative State Farm Agent Team Member. We seek an...

  • IT Operations

    6 days ago

    Bath, United States Dice Full time

    Dice is the leading career destination for tech experts at every stage of their careers. Our client, Pro Search, Inc., is seeking the following. Apply via Dice today! Our client, a global IT Services provider, is seeking an Associate Manager of Software Engineering to join their growing organization. This Direct Hire position will: Responsible for...

  • Director of Project Management

    6 days ago

    Bath, United States BS&A Full time

    Job Description Job Description Director of Project Management [In-person or Remote] We are looking for an experienced Director of Project Management that can lead our rapidly growing team of Project Managers and Sr Project Managers within our Professional Services organization. The Director of Project Management will oversee the continuous evolution of our...

  • Director of Project Management

    5 days ago

    Bath, United States BS&A Full time

    Job DescriptionJob DescriptionDirector of Project Management[In-person or Remote]We are looking for an experienced Director of Project Management that can lead our rapidlygrowing team of Project Managers and Sr Project Managers within our Professional Servicesorganization. The Director of Project Management will oversee the continuous evolution ofour...

  • HARP Care Manager

    2 weeks ago

    Bath, United States Steuben Churchpeople Against Arbor Housing & Dev Full time

    Job DescriptionJob DescriptionDescription:Responsible for assisting in the management of care for adults with significant behavioral health needs. Facilitate the integration of physical health, mental health, and substance use services for individuals requiring specialized approaches, expertise and protocols which are not consistently found within most...

  • Retail Store Manager

    4 hours ago

    Bath, United States TMobile Full time

    Be unstoppable with usT-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your...

  • Senior Project Manager

    6 days ago

    Bath, United States BS&A Full time

    Job DescriptionJob DescriptionWe are seeking an experienced, motivated, and entrepreneurial Senior Project Manager in Implementation to join our growing team. You'll have the opportunity to shape and establish our project management practices from the ground up end-to-end across the customer onboarding journey.  The successful candidate will be...

  • Shift Leader

    6 days ago

    Bath, United States Kwik Trip Full time

    Kwik Trip - 346 W. Morris St. [Retail Shift Supervisor] As a Shift Leader at Kwik Trip, you'll: Assist the location Manager and Assistant Manager in the operations of the store and help in the development of new employees; Account for all shift and daily transactions; Be responsible for all cash and inventories in the absence of the Assistant Manager and...

  • Shift Leader

    5 days ago

    Bath, United States Kwik Trip Full time

    Kwik Trip - 7219 State Rte 54 [Retail Shift Supervisor] As a Shift Leader at Kwik Trip, you'll: Assist the location Manager and Assistant Manager in the operations of the store and help in the development of new employees; Account for all shift and daily transactions; Be responsible for all cash and inventories in the absence of the Assistant Manager and...

  • Sr. Program Cost Analyst, Program Controls

    2 weeks ago

    Bath, United States General Dynamics Bath Iron Works Full time

    Job Description: The Sr. Program Cost Analyst is responsible for maintaining and reporting on the financial and contractual health of the New Construction contracts. This includes applying project management principles to assigned projects, as well as day-to-day maintenance of our cost systems and data reporting platforms. The Program Controls team is...

  • Program Cost Analyst III, Program Controls

    3 days ago

    Bath, United States General Dynamics Bath Iron Works Full time

    Job Description: The Program Cost Analyst is responsible for maintaining and reporting on the financial and contractual health of the New Construction contracts. This includes applying project management principles to assigned projects, as well as day-to-day maintenance of our cost systems and data reporting platforms. The Program Controls team is focused on...

  • Sr. Program Cost Analyst, Program Controls

    1 month ago

    Bath, United States General Dynamics Bath Iron Works Full time

    Job Description: The Sr. Program Cost Analyst is responsible for maintaining and reporting on the financial and contractual health of the New Construction contracts. This includes applying project management principles to assigned projects, as well as day-to-day maintenance of our cost systems and data reporting platforms. The Program Controls team is...