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Retail Clerk/Key Holder
2 months ago
Spring Dell Center, Inc. isan equal opportunity employer promoting a drug-free, smoke-free workplace.
Company Overview
Spring Dell Center, Inc. is dedicated to assisting individuals with disabilities in achieving their highest level of independence by providing support and employment opportunities for the quality of life they desire within their community. Our employees are responsible for providing the highest quality of individualized services.Our ultimate goal is to promote full community integration for individuals with disabilities. Specifically, our resale Hooks & Hangers stores have the important goal of raising funds for the agency to cover expenses not covered by current funding opportunities. Hooks & Hangers serves as a volunteer and paid opportunity site for many of the individuals supported.
Retail Clerk/Key Holder:
Salary: $15.00 to $15.92/ hourly
Job Type:Part-Time
Location: Hooks and Hangers Store in Charlotte Hall and La Plata
Qualifications:
High School Diploma or GED
Ability to lift 50 lbs. or more
Experience working with disabled adults preferred
Supervisory Experience
Basic Computer Skills
Requirements of Position:
Consistent attendance and punctuality
Follow instructionsand respond to supervisor’s direction
Demonstrate sound time management and dependability
Contribute to building positive Teamwork
Demonstrate accuracy and thoroughness
Exhibit effective communication skills, both written and oral
Exhibit initiative and resourcefulness
Adaptable to change
Consistent demonstration of professionalism
Ability to perform the physical demands of the position, including 50-pound lifting requirement
Strong retail experience
Ability to work a flexible schedule
Duties of Position:
Retail Responsibilities
Maintain customer relations and handle complaints as they come in and report them to the Retail Management immediately.
Maintain communication with the Retail Manager.
Communicate ideas for sales or improvements in the store or running of the store to the Retail Manager.
Keep the store's appearance neat and orderly.
Report maintenance problems to the Retail Management.
Maintain accountability for the register drawer when assigned: report any discrepancy immediately to the Retail Manager.
Complete specific duties as assigned by the Retail Manager
Key Holder Responsibilities (If applicable)
Assist the store manager with the overall operation of the business unit.
Keep a record of daily sales on the required forms or in a computer database.
Make and record deposits at the end of each shift when needed or as assigned.
Ensure the sales floor is stocked and all racks are appropriately marked and consistent in content and design.
Ensure all donations are immediately removed from the front of the store, to include the sidewalk, and moved to the rear of the store for processing to ensure areas are safe for employees, customers, or volunteers.
Prior to opening and closing, ensure the store is neat and clean. All racks should be neat and orderly, floor vacuumed, all counters/tables are wiped down and all departments are orderly.
Ensure drawers are correctly counted, if assigned, and secured at closing. Make sure the alarm set and doors locked at closing.
Helps to create an atmosphere of ongoing exceptional customer service to internal (coworkers, peers, volunteers) and external customers (donors, customers, and Spring Dell partners).
Provides exceptional customer service to customers and resolves customer complaints.
Models, monitors, and enforces compliance with company policies and procedures.
Maintains the general appearance of store to company standards.
Assists in the enforcement of store safety and security procedures and ensures safety procedures are enforced on an ongoing basis.
Completes specific duties as assigned by retail manager.
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