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Customer Care Representative
2 weeks ago
Join our Culture of CaringAdvanced Radiology is one of the largest independent radiology practices in the tri-state area with the most experienced radiologists. We look for team members who want to grow and be professionally challenged, while enjoying a rewarding, caring and friendly environment.Schedule: Monday- Friday 8am-4:30pmPosition Summary:This customer service oriented role is on the front-line of answering calls and scheduling appointments for patients. Customer Care Representatives answer calls in a friendly, welcoming, and timely manner while verifying patient information and executing pre-screening duties.Essential Job Duties and Responsibilities:Answer telephone calls to schedule appointments for new or current patients.Outbound calls to schedule appointments.Reviews preps, follows scheduling guidelines and prescreens patients appropriately.Verifies and updates patient demographic data and insurance coverage while scheduling appointments.Respects patient confidentiality by adhering to HIPAA standards.Follows up with patients through various communication channels.Knowledge, Skills and Abilities: Ability to multi-task and function in a fast paced, high call volume environment.Demonstrates initiative in problem solving and resolving customer satisfaction issuesExcellent organizational skillsCustomer service skills - empathetic, active listener, who has strong follow through skillsProficient computer skills and data entry skillsCritical thinking the ability to think creatively, problem solve and work independentlyEducational Requirements: High school diploma or general education degree (GED)One year related experience and/or training; or equivalent combination of education and experienceAdvanced Radiology offers outstanding compensation and benefits plans designed to reward and retain exceptional employees. Our comprehensive benefits package includes:Medical, Dental and Vision Insurance; Prescription Plan; HSA with matching employer contribution, Company Paid Life Insurance, 401K Plan and Profit Sharing with employer contribution, Paid Holidays, and generous Paid Time Off. You will also receive free company swag, fun wellness challenges with prizes, awards, and recognition programs, and much moreAdvanced Radiology Consultants is an Equal Opportunity Employer. Apply today and join our team of dedicated and caring professionals
by Jobble
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Customer Care Representative
3 weeks ago
Shelton, United States Advanced Radiology Consultants Full timeJob DescriptionJob DescriptionJoin our Culture of Caring! Advanced Radiology is one of the largest independent radiology practices in the tri-state area with the most experienced radiologists. We look for team members who want to grow and be professionally challenged, while enjoying a rewarding, caring and friendly environment. Schedule: Monday- Friday...
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Customer Care Representative
3 weeks ago
Shelton, United States Advanced Radiology Consultants Full timeJob DescriptionJob DescriptionJoin our Culture of Caring! Advanced Radiology is one of the largest independent radiology practices in the tri-state area with the most experienced radiologists. We look for team members who want to grow and be professionally challenged, while enjoying a rewarding, caring and friendly environment. Schedule: Monday- Friday...
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Wireless Customer Care Representative
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Customer Service Representative
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