Coordinator Premium Service
2 weeks ago
Sphere Entertainment Co. (NYSE: SPHR) is a premier live entertainment and media company. The Company includes Sphere, a next-generation entertainment medium powered by cutting-edge technologies to redefine the future of entertainment. The first Sphere venue in Las Vegas opened in September 2023. In addition, the Company includes MSG Networks, which operates two regional sports and entertainment networks, MSG Network and MSG Sportsnet, as well as a direct-to-consumer and authenticated streaming product, MSG+, delivering a wide range of live sports content and other programming. More information is available at sphereentertainmentco.com.
Who are we hiring?
The Coordinator Premium Service Corporate Hospitality will be responsible for providing day to day support, customer service, event planning, customer retention, service integration, and customer engagement to Sphere’s suite lease and rental customers. Duties include client communication for catering orders, ticketing, billing, event execution, issue resolution and retention. This position works in conjunction with the Premium Sales Manager or salesperson to provide broad support for all clients and their guests.
What will you do?
Ensure best-in-class service for a designated number of dedicated accounts, with functions including contract generation, processing payment, distributing tickets, inputting catering orders, facilitating in-suite branding and day-of-event tasks.
Maintain knowledge of various catering menus, special request and venue operations procedures; inform clients and ensure they adhere to firm deadlines and guidelines.
Support Premium Sales Managers and AEs in renewal efforts by providing support documentation and usage analysis.
Collect outstanding receivables and communicate “at risk” receivables prior to events occurring.
Provide requested document support to clients including credit card receipts and copies of invoices.
Coordinate with internal Sphere departments including sales divisions, arena catering staff, building operations, finance and box office when necessary to ensure all client needs are communicated, implemented and resolved in a timely manner.
Collaborate with arena catering and creative teams to produce seasonal menus.
Communicate upsell opportunities to clients including single-event suites, additional passes, menu items, merchandise and other experiential add-ons.
Assist with tracking event calendar and suite share allocations.
Assist with various reporting and tracking of payments.
Maintain accurate records of all client activities including phone calls, meetings, issue resolution and in-suite visits within Salesforce system.
Additional projects to support experiences, events and operations.
What do you need to succeed?
Ideal candidate will have 2-5 years’ experience in high-end client service environment, preferably in a sports or entertainment field.
Candidate must demonstrate a positive coachable attitude, warm, approachable demeanor and excellence in maintaining positive client relationships.
Teamwork mentality is a must.
Proactive, strong interpersonal, organizational and multitasking skills, as well as strong written and verbal communication skills.
Ability to manage overlapping event schedules, activities and functions as well as address and solve problems, often under duress.
Ability to operate specific catering, accounting, ticketing and database management systems.
Ability to follow detailed processes with meticulous attention to detail and manage deadlines.
Knowledge of Outlook and Microsoft Office required; Archtics and Salesforce experience a plus.
Flexibility to work nights, weekends and holidays as needed.
Adhere to all company policies, procedures and business ethics codes .
#LI-Hybrid
Pay Range
$55,000
—
$68,000 USD
At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.
We value diversity and are looking for extraordinary employees of all backgrounds MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.
#J-18808-Ljbffr
-
Election Coordinator
1 week ago
Las Vegas, United States Acro Service Corporation Full timeJob DescriptionJob DescriptionWe are seeking an Election Coordinator to join the company, a premier supplier, in Las Vegas, NV USA While working in this clean, not climate-controlled facility you will have the opportunity to be directly involved in the evolution of the industry. Come work for a company that has been consistently recognized among the Best &...
-
Service Desk Coordinator
2 weeks ago
Las Vegas, United States CareerBuilder Full timePaul Mitchell The School Las Vegas is seeking a Full-Time qualified Service Desk Coordinator to join our family! Our "One Size Fits All" and "Be Nice" culture creates a uniquely wonderful learning environment that attracts the most qualified staff team members. We also make time for personal and communal growth through opportunities such as FUNraising...
-
Service Desk Coordinator
3 weeks ago
Las Vegas, United States Paul Mitchell Schools Full timeJob DescriptionJob DescriptionPaul Mitchell The School Las Vegas is seeking a qualified Service Desk Coordinator to join our family! With over one hundred schools nation-wide, Paul Mitchell Schools is growing faster than ever. Our "One Size Fits All" and "Be Nice" culture creates a uniquely wonderful learning environment that attracts the most qualified...
-
Service Desk Coordinator
2 weeks ago
Las Vegas, United States Paul Mitchell the School Las Vegas Full timeJob DescriptionJob DescriptionPaul Mitchell The School Las Vegas is seeking a Full-Time Service Desk Coordinator to join our family!Service Desk Coordinator RoleThe ideal candidate has worked previously in customer service and preferably sales. He or she must be self-motivated to set, meet, and exceed goals in a fast-paced environment. He or she enjoys...
-
Service Coordinator
2 weeks ago
Las Vegas, United States Desert Orthopaedic Center Full timeJob DescriptionJob DescriptionWe are looking to add a Service Coordinator to our team! This position requires attention to detail and accuracy. You will be working with our authorizations department to obtain authorization from health insurance companies so patients can have treatment approved prior to services the providers order such as; medical imaging,...
-
Full Service Community Coordinator
1 week ago
Las Vegas, United States Communities in School Nevada Full timeJob DescriptionJob DescriptionJob Purpose/Summary Responsible for co-leading a school site team in the implementation of the Full Service Community School and CIS Model at a comprehensive CIS of Nevada site. Serve as a liaison between site school leadership team and the CIS of Nevada leadership team. Responsible for developing, planning, implementing, and...
-
Administrative Operations Coordinator
1 week ago
Las Vegas, United States Manpower- Las Vegas Full timeJob DescriptionJob DescriptionManpower Las Vegas is seeking an Administrative Operations Coordinator for a direct hire role for a well-known client in the gaming industry in Las Vegas! Job Type: Full-Time On-SiteSummary: The Administrative Operations Coordinator role in Las Vegas, NV, involves providing customer-facing and back-office administration support...
-
Pool Service Tech
1 week ago
Las Vegas, United States Quality One Pool Management Full timeJob DescriptionJob DescriptionJob Summary:Service Technician work is related to pool(s) or spa(s), includes cleaning, brushing, scrubbing, skimming, pumping, backwashing, chemical testing and evaluation, addition of chemicals, timer or setting changes, filter replacement etc. All work shall be performed in compliance with company or state and local...
-
Call Center Coordinator
4 days ago
Las Vegas, United States Desert Parkway Behavioral Healthcare Hospital Full timeThe Call Center Coordinator assesses the needs of prospective patients and phone callers. Ensures their referral to the service or resource that best addresses those needs. KEY RESPONSIBILITIES: Responds to telephone inquiries from persons seeking mental health care or information about mental health-related services. Conducts crisis assessment and planning...
-
Call Center Coordinator
1 week ago
Las Vegas, United States Desert Parkway Behavioral Healthcare Hospital Full timeJob DescriptionJob DescriptionThe Call Center Coordinator assesses the needs of prospective patients and phone callers. Ensures their referral to the service or resource that best addresses those needs.KEY RESPONSIBILITIES:Responds to telephone inquiries from persons seeking mental health care or information about mental health-related services.Conducts...
-
Human Resources Benefits Coordinator
2 weeks ago
Las Vegas, United States WC Health Full timeCompany Name: WC Health Job Title: Human Resources Benefits Coordinator Company Introduction: In every convenient location, WC Health provides patients with comprehensive and integrated health care focused on behavioral health. As we continue to evolve as a company, we are proud to have stayed true to our original mission of creating services and products...
-
Las Vegas, United States El Centro Family Health Full timeJob DescriptionJob DescriptionPurpose: Under the direction and supervision of the Behavioral Health Manager, the Behavioral Health Services Coordinator (BHSC) is responsible for overseeing the day-to-day operations in the Behavioral Health Department and for the Behavioral Health (BH) providers. This position ensures the processing of patient payments,...
-
Coordinator Resort Services
2 weeks ago
Las Vegas, United States Treasure Island Full timeJob DescriptionJob DescriptionSpecific Job Functions: Cultivate return business by expressing the company’s philosophy of hospitality in all customer interactions.Enthusiastically demonstrate a complete working knowledge of all room types, room amenities, restaurants, show and general knowledge of the hotel.Up-sell into various room/suite types,...
-
Creative Services Director
1 week ago
Las Vegas, United States NBCUniversal Full timeJob DescriptionJob DescriptionCompany DescriptionNBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a...
-
Service Appointment Coordinator
Found in: Careerbuilder One Red US C2 - 2 weeks ago
Las Vegas, NV 89146, United States AutoNation Full timeAutoNation - 6275 W Sahara Ave [Auto Service Technician] As a Service Appointment Coordinator at AutoNation, you'll: Receive all incoming service calls, establish relationships with the customers and schedule appointments for the Service Department; Ask the customer qualifying questions to uncover needs and direct calls appropriately; Make service...
-
Financial Aid Client Services Coordinator, UNLV Financial Aid, Outreach and Client Services
Found in: Talent US C2 - 3 weeks ago
Las Vegas, United States UNLV Full timeJob Description The University of Nevada, Las Vegas invites applications for Financial Aid Client Services Coordinator, UNLV Financial Aid, Outreach and Client Services [R0141648]ROLE of the POSITIONReporting to the Assistant Director for Client Services, the Client Services Coordinator assists in managing the workflows for the many internal processes...
-
Project Coordinator
2 days ago
Las Vegas, United States Ainsworth Game Technology Full timeJob DescriptionJob DescriptionPOSITION SUMMARY:This position will be responsible for coordinating with customers; delivery, installation, machine removal, conversions and service on Ainsworth Class III, Class II, ESTS and HHR products in the North American territory. This position will require constant contact with Service Supervisors and technicians for...
-
Call Center Coordinator
Found in: Resume Library US A2 - 1 week ago
Las Vegas, Nevada, United States Desert Parkway Behavioral Healthcare Hospital Full timeThe Call Center Coordinator assesses the needs of prospective patients and phone callers. Ensures their referral to the service or resource that best addresses those needs. KEY RESPONSIBILITIES: Responds to telephone inquiries from persons seeking mental health care or information about mental health-related services. Conducts crisis assessment and...
-
Office Coordinator
22 hours ago
Las Vegas, United States Tuscany Suites and Casino Full timeThe facilities Coordinator provides assistance to the facility management team to ensure successful service delivery of the client facility needs. Directly supports the facility management team with on-going facility and team related responsibilities.Specific Job Functions: Coordinate with outside contractors for the service and repairs of equipment at the...
-
Office Coordinator
1 week ago
Las Vegas, United States Tuscany Suites and Casino Full timeJob DescriptionJob DescriptionThe facilities Coordinator provides assistance to the facility management team to ensure successful service delivery of the client facility needs. Directly supports the facility management team with on-going facility and team related responsibilities.Specific Job Functions: Coordinate with outside contractors for the service and...
