Case Manager

1 week ago

Yakima, United States Triumph Treatment Services Full time

Position Summary:

The Parent-Child Assistance Program (PCAP) is a 3-year intervention for pregnant and parenting mothers with substance use disorders and their families. This position will be responsible for providing direct outreach, home visitation, case management and advocacy services to mothers who have engaged in at-risk alcohol or drug use during pregnancy, and to their children, partners, and extended families when needed.

CORE COMPETENCIES

Collaborates with Others

Collaborating cohesively and in a helpful manner to accomplish shared objectives alongside peers.

  • Recognizes and honors the contributions and hard work of others.
  • Offers valuable and actionable feedback to peers in a constructive and professional manner.

Acting with Empathy and Compassion

Genuinely understand and respect for others' perspectives and emotions. Strive to foster a culture of compassion, empathy, and support that extends beyond our walls.

  • Maintains open and effective communication channels with team members.
  • Stays open, curious, and flexible to suspend judgments and evaluations when considering what others offer.

RESPONSIBLITIES

  • Foster effective collaboration with community organizations.
  • Conduct home visits as necessary, averaging two visits per month.
  • Assist clients in defining tailored objectives based on their unique assessment needs, identify actionable strategies to achieve these goals, and oversee their progress.
  • Forge partnerships and collaborate closely with organizations offering services relevant to clients' needs.
  • Provide outreach services to connect clients with community organizations supporting their goals and needs.
  • Offer case management support to 15-20 clients and their families according to PCAP policies and procedures and maintain required documentation, all in a highly confidential and professional manner.
  • Participate in regular supervisory meetings with the clinical director to address clients' needs, goals, and concerns.
  • Actively participate in team and supervisory meetings to evaluate clients' progress and program effectiveness.
  • Deploy strategies to re-engage clients who may have become unresponsive or unavailable, ensuring their continued participation in the program.
  • Administer clinical assessment instruments dealing with highly sensitive and confidential information, according to PCAP policies and procedures.
  • Collect client-related data and use an online data entry platform.
  • Coordinate scheduling and attend case consultations and appointments with community providers with whom client is involved. Maintain regular contact with client’s network of service providers.
  • Participate in required pre-service and ongoing training.
  • Contribute to report writing, trainings, and community presentations as needed.
  • Other duties as assigned.

QUALIFICATIONS AND REQUIREMENTS

Education:

  • Bachelor's Degree in Social Services or related field required

Experience:

  • 4 years or more experience on issues/projects working with parental substance abuse or equivalent combination of education and work experience as well as experience working with at-risk populations. Life experience dealing with substance use issues or other relevant issues is preferred.

Licenses/Certificates/Registration:

  • Obtain and maintain current CPR, Infant CPR, and First Aid Certification.

Benefits:

We offer a comprehensive benefits package (full time employees) including:

  • Medical, dental, vision, life, and supplemental insurance
  • Health savings, flex spending, and dependent care accounts
  • 401K with employer matching
  • Paid vacation, sick leave, and holiday pay

for additional information on benefits:

WORKING CONDITIONS

  1. Comprehension
  2. Ability to understand, remember, and apply oral and written instructions or other information.
  3. Reasoning and Decision Making
  4. Ability to plan, organize, and carry out assignments from management staff with minimal direction.
  5. Ability to analyze situations and make decisions that moderately impact the immediate work unit.
  6. Organization
  7. Ability to organize and prioritize job duties effectively and timely, set priorities, and meet critical deadlines.
  8. Communication
  9. Ability to understand and follow basic instructions and guidelines, complete routine forms, and communicate orally.
  10. Physical requirements for this position include hearing, seeing, smelling, speaking, feeling, reaching, pinching, and repetitive motions.
  11. This position requires standing, walking, and bending for long periods.
  12. This position may require exerting up to 40 pounds of force to lift, carry, pull, or move objects.

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