Appointment Coordinator
3 weeks ago
It takes a lot of people working together to form the Fox family. Much like a car or truck, every individual component needs to be working together to ensure the success of the entire machine. Here at Fox, the idea is the same. At our dealerships, it takes people from all departments working together to create and maintain a successful dealership.
If you are interested in joining the BEST team, please apply today
SUMMARY
Schedule service appointments for customers to bring in their vehicle in for needed maintenance.
ESSENTIAL DUTIES
Answer inbound calls to schedule service appointments
Confidently recommend/promote services
Outbound customer satisfaction calls
Respond to customer email & chats
Confirm appointments and reschedule missed appointments
Follow up with customers who are overdue for service
Contact customers regarding marketing initiatives
Log customer information and purify database.
Make outbound calls to internet leads for sales department
Follow up with customers who have visited the dealership
Benefits
Medical
Dental
Vision
Group Life Insurance (company paid)
Supplemental Life Insurance
Short-Term Disability
Long-Term Disability
Accident insurance
401(k)
Vacation and PTO
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