Dual Front Desk/Guest Services

2 weeks ago

Beloit, United States Geronimo Hospitality Group Full time

THE TEAMThe Ironworks Hotel is a luxury boutique hotel located on the banks of the Rock River in downtown Beloit. The hotel is home to one of the area's best restaurants, Merrill and Houston's Steak Joint, and is within walking distance of many other area attractions and night life. It's a place for people to work hard, play hard, and come together.A chic, classic hotel inspired by the 19th century Goodwin House, Hotel Goodwin is an impeccable mixture of history and modern luxury. We're a distinctive hotel with a refined signature edge that celebrates the individual style of our guest while offering truly genuine service...with the right amount of the unexpected.THE PLAYEROften a guest's first impression of a property is the result of the Guest Services Representative's skills and abilities. You will provide a variety of guest services while working in the lobby or reception areas of the hotel. The position is challenging, varied and offers the opportunity to work flexible hours and to meet many new people.EVERY DAY, YOU WILLProcess guest arrivals and departures, including all necessary paymentsHandle & coordinate room assignments and pre-arrivalsHandle guests' concernsOffer referral for services and handle requests for informationHandle and store luggageAssist with the check-in and check-out of groups and toursAssist other departments as requiredPerform other duties as assignedGHG24RequirementsYOU WILL BE GREAT AT HOTEL GOODWIN & IRONWORKS HOTEL IFYou have a high school diploma or equivalentYou have excellent communication skills and a professional attitudeYou have effective conflict management and decision making abilitiesYou have the ability to use a variety of computer applicationsYOU ARE A VARSITY PLAYER IFYou have previous experience in customer serviceThis position is subject to irregular hours to include late nights, weekends and holidays.YOU MUST ALSO HAVEU.S. Work Authorization (required)HUDDLE UPWe've gathered a few team perks and benefits for all of our players, including: Employee Discounts, Paid Time Off, Training & Development Opportunities, 401K, Medical Benefits, 24/7 Online Care and Pet Insurance.JOIN OUR TEAM OF EXCEPTIONAL PLAYERSGeronimo Hospitality Group is an Equal Employment Opportunity employer

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