Program Manager

2 weeks ago

Kansas City, United States Ask Staffing Full time

Experienced ChatGPT/AI/Copilot technical training content creator. Experienced in high impact and high visibility learning materials creation, including graphics, video editing, training materials, etc.

We are looking for an experienced technical training content creator to join our team. The ideal candidate will have a passion for creating engaging and effective training content that helps learners develop the skills they need to succeed. The candidate should have experience in developing training content for a variety of learning technologies, including e-learning, virtual instructor-led training, and blended learning.

At least 7 years relevant experience required. Provide high-touch and hands-on team guidance, support, and coaching in close cooperation and collaboration across all roles and functions, to facilitate increasing maturity at a sustainable pace. Act as a trusted advisor to each DevOps team they are immersed with to guide those teams through their Agile transformation. Lead training sessions to educate individuals and teams on Agile Values, Principles, and Practices. Assist Agile project teams at all levels with their transformation with the goal to improve delivery performance through coaching and mentoring on team roles, tools, processes, and ceremonies. Identify opportunities for individuals and team-based continuous improvements. Advance Business, IT, and Operations leadership understanding of their respective roles within Agile. Demonstrated ability to build, develop, and coach high performing software development teams. Understand and speak to other processes and methodologies, and leverage those other techniques to provide value to a team and to the enterprise. Evaluate existing processes and procedures. Make recommendations and drive process improvement and adoption of best practices (processes, tools, etc.) to improve team efficiency and effectiveness. Be a change agent: Identify ways to improve processes and remove bottlenecks to systemically improve how we deliver value to customers: Fast and Right. Proven skills and practical knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency. Knowledge of numerous, well-documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (e.g., burndown techniques, retrospective formats, test driven development, etc.). Understand and speak to other engineering and/or business processes, and leverage those other techniques to provide value to a team and to the enterprise. Understand incremental delivery and the value of metrics. Understand the value of commitments to delivery made by a development team. Qualifications Experience managing multiple concurrent projects (greater than 5). High energy and a positive outlook Possess a capability to operate at both the strategic and tactical details. An entrepreneurial spirit with the ability to drive innovation independently. Passion to make things better at every opportunity. Ability to coordinate between technical teams and business stakeholders. Experience managing highly technical complex projects with team members that are globally disbursed. Deep understanding of project management methodologies (Agile and waterfall) with real-life application. Proven ability to influence without authority. Excellent communication and organization skills. Job Minimum Requirements5plus years of experience in Agile development including coaching on agile methodologies Have extensive knowledge of IT concepts, strategies, methodologies, architectures and technical standards Are able to coach a team and stakeholders on Agile practices and ensure adherence to Agile methodology Strong facilitation skills in leading planning meetings, reviews, and retrospectives Communicate clearly and have the ability to deliver complex messages and teach new concepts Coaching and mentoring a team to maximize progress and potential Are motivated and driven, and have the ability to influence and drive teams to success using Agile/scrum/Lean practices Scrum Master Certification (Preferred)Demonstrated ability to lead cross functional teamwork in and across teams and organizations. Ability to identify potential issues and dependencies early.

No approved expenses for this position.

Skillset Matrix:
Technology Requirements (I.E Programs, systems, etc) - Content creator for technical launch of Copilot/ChatGPT/AI across multiple business units.

What does a typical day look like? (daily tasks) - Work closely with trainers to create all graphics, videography and documentation necessary for successful adoption of new technology.

Preferred background/prior work experience? - Technical content creation required.

Priority soft skills - Organized.
Excellent written and verbal communication skills.
Ability to work independently and as part of a team. Does this resource require US citizenship?

Yes

Is driving a requirement for this assignment?

No

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