Restaurant Concierge

2 weeks ago

Denver, United States Avanti Food & Beverage Full time

Guiding guests through Avanti's unique dining experience Avanti Food & Beverage is currently looking for a great 'Concierge' This position is our guests' first and last point of contact and sets the tone for a fantastic experience. They are responsible for greeting guests as they arrive, as well as maintaining the flow of the building during service. Our ideal candidate will have an outgoing, positive, and gregarious personality. He/she will also be able to retrieve messages and return phone calls in a clear, concise, and accurate manner, be able to guide guests through our various food concepts, and frequently communicate with managers, guests, and staff about available seats in the building. The concierge team is also responsible for maintaining the cleanliness and organization of the entryway, host stand, and surrounding areas. Responsibilities: • Greet guests upon arrival and walk them through the Avanti experience. • Maintain cleanliness and sanitation of the entrance, host stand, hostess storage closet, retail products, and restroom checks. • Maintain cleanliness and organization of entryway tables and chairs whenever possible. • Communicate and assist in the set up of reservations and large parties. • Refill water upon the request of the customer or server. • Remove dirty dishes, silverware, and any debris from tables as floor checks are being done. • Check restrooms on a routine schedule to maintain cleanliness. Report any restroom problems to management immediately. • Assist with spills throughout the restaurant to assure customer safety. • Leave the host stand in a clean condition prior to the end of the shift. • Assist customers with inquiries or as needed. Qualifications: • Prior food service industry experience is highly desired. • Displays excellent communication and interpersonal skills with guests and coworkers. • Possesses strong organizational and time management skills. • Proven customer service experience with a strong patron-focused mentality. About Company: Originally Inspired by European markets and food truck roundups, we are a modern-day food hall.Our locations feature several different restaurant concepts under one roof.Our guests choose which concept they’d like to try, order at the counter or from the QR code at their table, and take a seat in our lounge, dining area, rooftop deck, or two large bars to enjoy their meal. In addition to our food, we offer a wide variety of inventive craft cocktails, a robust local and specialty beer list, and an approachable wine selection. With an eclectic mix of affordably priced, chef-inspired cuisines under one roof, we’re able to finally answer the age-old question, “Where should we go to eat?” We are contemporary yet unpretentious, with shared seating to enhance a sense of community.Our guests don’t just visit us for a meal - they visit us for an experience and the best party in town

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