Customer Service Agents

1 week ago


Tampa, United States RemX Full time

RemX is seeking Customer Service Reps for On-Site roles in Knoxville, TN. This is an inbound call center/customer service environment where you will be dealing with members regarding their benefits.

Position Title: Customer Service Agent

Location: Onsite - Knoxville, TN

Pay: 17.00

Hours: M-F 8am-5pm

Job type: Full Time/Contract

Key Responsibilities:

•Interface with a CRM-based software UI to update payment status

••Make payments via web portal

•Make payments via automated payment processing phone system

•Make payments via conversation with Customer Service Reps at Carriers

•Keep track of workload and progress each day

Skills & Abilities:

•Pleasant, calm demeanor on the phones

•Ability to speak confidently

•Excellent command of the spoken English language

Education & Experience:

•High School Diploma or a minimum of three (3) years in a similar role

Call Ceter experience helpful



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