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MAU is hiring a Quality Engineer for Robert Bosch in Charleston, SC. As a Quality Engineer, you will manage customer complaints, process customer returns, manufacturing support, internal/external customer support, Lessons Learned, product/process documentation, and technical problem-solving. You must work cross-functionally with Manufacturing, Engineering, Purchasing, Logistics, Project Management, and other departments to establish, implement, maintain, and continually improve our Gasoline System Products and process quality to deliver a positive customer experience. This is a direct-hire opportunity. Benefits Package: Competitive compensation package Health, dental, and vision insurance Life insurance 401k + matching Extended leave Sick leave Accidental loss Short and long-term disability Paid vacation and holidays Paid time off Health savings account Required Education and Experience: Bachelor’s degree, preferably in Engineering or a closely related field General Requirements: Superior computer skills, including MS Office, SAP, and statistical software Superior written and oral communication skills to independently prepare and deliver presentations and proposals Ability to interface within all levels of the organization and collaborate with product testing technicians daily Strong organizational and project management abilities Ability to coordinate multiple tasks simultaneously Strong team facilitation skills and the ability to motivate teams and individuals not in a direct line of control to advance on improvement projects Proven motivational skills to act as a change agent for the organization Preferred Requirements: 3+ years of experience in an automotive manufacturing environment Tableau, Power BI, and Visual Basic Skills Essential Functions: Manage customer complaints Provide internal technical support in resolving product production capability problems and defects Work closely with customer representatives in resolving functional problems and identifying improvements Work closely with production and support departments on machining and assembly processes and system improvements Develop and support the use of sound system/process improvement tools (SPC, FMEA, MSA, 8D, PDCA, CIP, etc.) used by the Charleston Plant Team Implement automatic/electronic-based solutions Complete customer quality documentation as needed (i.e., documentation for failure analysis and corrective action, customer audits) Provide engineering support for auditing, measuring, and testing equipment Successfully work and interact within cross-functional teams to achieve business objectives Work self-dependently on department projects to improve the cost and quality of processes Self-dependent working capabilities: goal and result-oriented; follow and develop structured approaches for more complex tasks; coordinate and manage multiple tasks simultaneously Perform other tasks as required MAU Workforce Solutions is an innovative global company with extensive experience providing solutions for success in staffing, recruiting, technology and outsourcing to our clients, employees, and applicants. Headquartered in Augusta, GA since 1973, MAU is a family and minority-owned company offering better processes and better people to create efficiencies and greater profits for our clients. Our relationships with world-class companies, our training programs and our culture of family allow MAU to offer better results, better jobs, and better lives to those who work with us. All Applicants must submit to background check and drug screening Disclaimer: This job description is not designed to be a complete list of all duties and responsibilities required of the position EOE