Quality Manager

3 weeks ago


Pittsburgh, United States Strata Worldwide Full time

I. SUMMARYStrata Products Worldwide, LLC (Strata) is a global leader in industrial safety and connected solutions that promote a safer, more productive working environment Headquartered in Atlanta, GA., Strata provides local engineering, service, and sales support to the regions of the U.S., Europe, Australia, South Africa, South America, and Mexico.Strata offers a state-of-the-art electronic safety platform, that includes: Completely wireless communications and tracking, post-emergency communications, proximity detection and collision avoidance, ventilation and conveyor monitoring, and Wi-Fi systems as well as cellular LTE. Additionally, Strata specializes in the design and manufacturing of emergency refuge chambers, and specialized construction products.The Quality Manager will be responsible for developing, implementing, and maintaining a system of quality and reliability testing for the organization's products and overseeing the quality of processes and outputs to ensure continuous improvement and compliance with ISO standards.II. ESSENTIAL DUTIES AND RESPONSIBILITIES•Lead the development and implementation of quality management systems in line with ISO 9001:2015 and other relevant standards.•Manage RMA repair process performed by Strata technicians and contract manufacturers to improve flow, minimize inventory of spare components, and maintain history of repairs•Monitor and audit quality control of contract manufacturers and component suppliers•Manage and mentor the quality assurance team, setting clear goals and expectations, and evaluating performance.•Oversee the quality of both in-house and contract-manufactured products to ensure they meet customer and regulatory requirements.•Collaborate with other departments to integrate quality management into the overall business strategy.•Conduct audits, both internal and external, to ensure compliance with quality standards and identify areas for improvement.•Serve as the primary point of contact for ISO certification processes and maintain documentation and records to support certification and compliance efforts.•Analyze data and reports to identify trends and drive process improvements.•Communicate effectively with all levels of management, staff, and external stakeholders regarding quality issues and initiatives.III. QUALIFICATIONSThe qualifications listed below represent the credentials necessary to perform the essential duties and responsibilities of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.A. Education and/or Experience•Bachelor's degree in business, Engineering, or a related field.•At least 5 years of experience in quality management within the industrial tech/manufacturing sector.•Demonstrated experience with ISO certification processes and quality management systems.B. Knowledge/Skills/Abilities•Strong leadership skills with experience managing a team.•Excellent analytical, problem-solving, and organizational skills.•Proficiency with Microsoft Office Suite or related software.•Certified Quality Engineer (CQE), Certified Quality Auditor (CQA), or Six Sigma Green Belt certification.•Experience in managing quality in contract manufacturing environments.•Strong communication and interpersonal skills to effectively manage relationships with stakeholders.IV. WORKING CONDITIONSA. LocationCanonsburg, PAB. Travel RequirementsThe incumbent may be required to travel as needed to audit or qualify manufacturers within the USA and occasional international travel. Trips will likely require overnight stay away from home for one or more nights.C. Physical DemandsThis position requires the ability to perform general physical exertions, including walking, standing, stooping, climbing, lifting materials or equipment.D. Work EnvironmentTypical work environment. Office hours are Monday through Friday 8am to 5pm.IMPORTANT: By submitting your resume online, you hereby authorize Strata Worldwide and its representatives to contact, obtain, and verify the accuracy of the information contained in this application from all previous employers, references, and educational institutions. You also hereby release from liability Strata Worldwide and its representatives for seeking, gathering, and using such information to make employment decisions and all other persons or organizations for providing such information.You understand that any misrepresentation or material omission made by you on this application will be sufficient cause for cancellation of this application or immediate termination of employment if you are employed, whenever it may be discovered.


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