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Software Architect

2 months ago

West Columbia, United States Rose International Full time

•**Only qualified Software Architect candidates located near the Columbia, SC area to be considered due to the position requiring an onsite presence***

As a Salesforce Administrator at the Department of Admin, you will play a pivotal role in the daily maintenance, enhancement, and integration of our Salesforce instance. You will be responsible for managing user changes, monitoring workflow queues, and performing various administrative functions to support our business operations. Additionally, you will have the opportunity to work with external integrations, including AWS Connect, ServiceNow, and Azure AD, to ensure seamless data flow and system connectivity.

REQUIRED EDUCATION/CERTIFICATIONS:

A Bachelor's degree in information technology systems, computer science, or related field and 5+ experience in Information Technology or related area. Relevant experience may be substituted for bachelor's degree on a year-for-year basis.

REQUIRED SKILLS:

Salesforce Administrator certification (e.g., Salesforce Certified Administrator.) 5 years of experience as a Salesforce Administrator, with a strong focus on daily maintenance tasks. Strong problem-solving skills and attention to detail. Excellent communication and collaboration abilities.

PREFERRED SKILLS

Practical experience in creating and managing Salesforce sandbox environments. Proficiency in promoting code modifications and updates between Salesforce environments. Familiarity with external integrations, including AWS Connect, ServiceNow, and Azure AD.

RESPONSIBILITIES:

1. User management: create, modify and deactivate user accounts, profiles, and permission sets as needed. Ensure user access and security are maintained according to best practices.

2. Sandbox management: create and manage sandbox environments for development, testing and quality assurance purposes. Collaborate with the development team to promote code modifications and updates between environments.

3. Workflow monitoring: monitor workflow queues and automation processes to ensure they are functioning as intended. Troubleshoot and resolve and workflow-related issues promptly.

4. External integrations: collaborate with teams responsible for external integrations, such as AWS connect, service now, and azure ad. Configure and maintain these integrations to ensure data synchronization and system interoperability.

5. Identity provider configuration: configure and maintain identity providers with a focus an azure ad, for authentication and single sign on (sso) functionality within salesforce. Ensure secure and efficient access management.

6. Documentation: maintain comprehensive documentation of salesforce configurations, processes and customizations. Provide training and support to end users as needed.

  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**

Benefits:

For information and details on employment benefits offered with this position, please visit

here . Should you have any questions/concerns, please contact our HR Department via our secure website .

California Pay Equity:

For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website

here .

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise,

please contact our HR Department .

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).