Seasonal Customer Experience Specialist
4 weeks ago
Join The Peach Truck as a Seasonal Customer Experience Specialist, where you'll play a critical role in providing exceptional service and fostering a positive environment for our customers. Your responsibilities will encompass various aspects of customer engagement, problem resolution, and promoting a customer-first culture. Other duties will include setting up our locations and assisting with checking out our customers. This role involves travel to neighboring zip codes within the assigned market. This is a seasonal position and preparation for the season begins in early May and lasts into early September.
Responsibilities
Join us on a rewarding journey, where working in a fun and energetic environment excites you. We collaborate efficiently as a team to deliver outstanding experiences for our customers. If you find joy in providing excellent service, solving concerns, and making our customers' day better, you're exactly who we're looking for. Our role extends beyond the conventional Monday-through-Friday desk job, keeping things lively, particularly on weekends, ensuring our customers forge a strong connection to the essence of our brand. We prioritize personal growth, providing feedback and advancement opportunities, making every season with us an opportunity to thrive.
•Set up of the stops, this will include setting up tables, tents, cones, and other equipment (may be in excess of 40lbs)
•Demonstrate a service culture that prioritizes the customer experience, modeling and delivering the "Peach Truck" service standard
•Create a welcoming experience and exceed customer service expectations by focusing on decreasing wait time, friendly customer interaction, and service recovery
•Be knowledgeable about our peaches, and products including how to properly condition a peach. With the ability to communicate your knowledge to the customer
•Champion offerings, ensuring informed, educated, and promoted offerings for an enhanced shopping experience
•Respond promptly to any negative customer experiences, de-escalating situations, and support the team in making things right for the customer, when necessary getting with customer service teams to solve the customers' problems
Qualifications
•18 years of age or older and eligibility to work in the United States in compliance with applicable employment laws is required
•Valid driver's license and reliable transportation to and from your work location
•Previous retail experience preferred, but not required
•Ability to lift safely 40+ pound boxes repeatedly throughout a shift
•Ability to work outdoors in various climates
•Welcoming and helpful attitude with a strong work ethic, that can adapt quickly to changing circumstances
•Demonstrated ability to thrive in a fast-paced environment, showcasing flexibility, proactivity, resourcefulness, efficiency, and keen attention to detail while multitasking
•Access to a personal smartphone, and adaptability to current technology needs
•Ability to work independently without direct supervision at all times and follow instructions
•Flexible work schedule, including weekends, and holidays, with regular attendance necessary. (Saturday availability is required)
•Dedicated to placing the customer experience as the utmost priority, with strong communication skills utilizing a positive and customer-focused language, and expertise in customer education, upselling, and cross-selling
-
Seasonal Customer Experience Specialist
3 weeks ago
Nashville, United States The Peach Truck Full timeJoin The Peach Truck as a Seasonal Customer Experience Specialist, where you'll play a critical role in providing exceptional service and fostering a positive environment for our customers. Your responsibilities will encompass various aspects of customer engagement, problem resolution, and promoting a customer-first culture. Other duties will include setting...
-
Seasonal Customer Experience Specialist
1 week ago
Nashville, United States The Peach Truck - Nashville Full timeJob DescriptionJob DescriptionJoin The Peach Truck as a Seasonal Customer Experience Specialist, where you'll play a critical role in providing exceptional service and fostering a positive environment for our customers. Your responsibilities will encompass various aspects of customer engagement, problem resolution, and promoting a customer-first culture....
-
Seasonal Customer Experience Specialist
2 days ago
Nashville, United States The Peach Truck - Nashville Full timeJob DescriptionJob DescriptionJoin The Peach Truck as a Seasonal Customer Experience Specialist, where you'll play a critical role in providing exceptional service and fostering a positive environment for our customers. Your responsibilities will encompass various aspects of customer engagement, problem resolution, and promoting a customer-first culture....
-
Customer Experience Specialist
1 week ago
Nashville, United States Calculated Hire Full timeThe Ideal Candidate As the Customer Experience Specialist I, you will be responsible for providing prompt and intermediate support to Johnston & Murphy customers, and Johnston & Murphy retail locations across the US. The ideal candidate has excellent verbal and written communication skills, is a problem solver with the ability to think creatively to resolve...
-
Customer Experience Specialist
4 weeks ago
Nashville, United States Calculated Hire Full timeThe Ideal Candidate As the Customer Experience Specialist I, you will be responsible for providing prompt and intermediate support to Johnston & Murphy customers, and Johnston & Murphy retail locations across the US. The ideal candidate has excellent verbal and written communication skills, is a problem solver with the ability to think creatively to resolve...
-
Customer Experience Specialist
4 weeks ago
Nashville, United States Calculated Hire Full timeThe Ideal Candidate As the Customer Experience Specialist I, you will be responsible for providing prompt and intermediate support to Johnston & Murphy customers, and Johnston & Murphy retail locations across the US. The ideal candidate has excellent verbal and written communication skills, is a problem solver with the ability to think creatively to resolve...
-
Customer Experience Specialist
4 weeks ago
Nashville, United States Calculated Hire Full timeThe Ideal Candidate As the Customer Experience Specialist I, you will be responsible for providing prompt and intermediate support to Johnston & Murphy customers, and Johnston & Murphy retail locations across the US. The ideal candidate has excellent verbal and written communication skills, is a problem solver with the ability to think creatively to resolve...
-
Customer Experience Specialist
2 days ago
Nashville, United States Calculated Hire Full timeThe Ideal Candidate As the Customer Experience Specialist I, you will be responsible for providing prompt and intermediate support to Johnston & Murphy customers, and Johnston & Murphy retail locations across the US. The ideal candidate has excellent verbal and written communication skills, is a problem solver with the ability to think creatively to resolve...
-
Customer Experience Specialist
1 day ago
Nashville, United States Calculated Hire Full timeThe Ideal Candidate As the Customer Experience Specialist I, you will be responsible for providing prompt and intermediate support to Johnston & Murphy customers, and Johnston & Murphy retail locations across the US. The ideal candidate has excellent verbal and written communication skills, is a problem solver with the ability to think creatively to resolve...
-
Customer Experience Specialist
2 weeks ago
Nashville, United States Thomas and Company Full timeThe job of Customer Experience Specialist is to support the verifications line of business by answering all customer inquiries via phone, chat, and email while assisting clients with their needs related to T&C. This includes fielding inquiries for the UCM line of business and directing callers to the appropriate resource. They will answer chat inquires, log...
-
Customer Experience Specialist
6 days ago
Nashville, United States Thomas and Company Full timeJob DescriptionJob DescriptionThe job of Customer Experience Specialist is to support the verifications line of business by answering all customer inquiries via phone, chat, and email while assisting clients with their needs related to T&C. This includes fielding inquiries for the UCM line of business and directing callers to the appropriate resource. They...
-
Customer Experience Specialist
2 days ago
Nashville, United States Thomas and Company Full timeJob DescriptionJob DescriptionThe job of Customer Experience Specialist is to support the verifications line of business by answering all customer inquiries via phone, chat, and email while assisting clients with their needs related to T&C. This includes fielding inquiries for the UCM line of business and directing callers to the appropriate resource. They...
-
Customer Experience Representative
1 week ago
Nashville, United States IDEXX Laboratories Full timeAre you interested in working for a dynamic, environmentally conscious team? IDEXX is hiring Customer Experience Specialists to help the Greenline team do what they do best; convert paper-based processes to electronic ones and work to improve efficiency in the pet health space. If you have great people skills, consider yourself a team player and are...
-
Customer Experience Specialist I- Johnston
3 weeks ago
Nashville, United States Genesco Full timeThe Ideal Candidate As the Customer Experience Specialist I, you will be responsible for providing prompt and intermediate support to Johnston & Murphy customers, and Johnston & Murphy retail locations across the US. The ideal candidate has excellent verbal and written communication skills, is a problem solver with the ability to think creatively to...
-
Customer Experience Specialist I- Johnston
1 month ago
Nashville, United States Genesco Full timeThe Ideal Candidate As the Customer Experience Specialist I, you will be responsible for providing prompt and intermediate support to Johnston & Murphy customers, and Johnston & Murphy retail locations across the US. The ideal candidate has excellent verbal and written communication skills, is a problem solver with the ability to think creatively to resolve...
-
Customer Service Specialist
1 week ago
Nashville, United States Manpower Full timeOur client, is seeking a Customer Engagement Specialist to join their team. As a Customer Engagement Specialist, you will be part of the pharmacy. The ideal candidate will have eagerness to enagage customers, comfort in memorizing, and willingness to be coached which will align successfully in the organization. Job Title: Customer Engagement...
-
Customer Service Specialist
5 days ago
Nashville, United States Manpower Group Inc. Full timeOur client, is seeking a Customer Engagement Specialist to join their team. As a Customer Engagement Specialist, you will be part of the pharmacy. The ideal candidate will have eagerness to enagage customers, comfort in memorizing, and willingness to be coached which will align successfully in the organization. Job Title: Customer Engagement Specialist...
-
Customer Engagement Specialist
2 weeks ago
Nashville, United States Manpower Full timeOur client, is seeking a Customer Engagement Specialist to join their team. As a Customer Engagement Specialist, you will be part of the pharmacy. The ideal candidate will have eagerness to enagage customers, comfort in memorizing, and willingness to be coached which will align successfully in the organization. Job Title: Customer Engagement...
-
Customer Sales Specialist
2 months ago
Nashville, United States Velocity Vantage Solutions Full timeJob DescriptionJob DescriptionWe are a company that works with some of the largest brands in the tech industry. We have created an environment that champions diversity. If you are looking for an opportunity for the season, the year, or to build a career, we are here to help you level up. We offer the training, environment, and support to understand the...
-
Customer Sales Specialist
2 days ago
Nashville, United States Velocity Vantage Solutions Full timeJob DescriptionJob DescriptionWe are a company that works with some of the largest brands in the tech industry. We have created an environment that champions diversity. If you are looking for an opportunity for the season, the year, or to build a career, we are here to help you level up. We offer the training, environment, and support to understand the...
