Administrative Assistant
4 days ago
Program/Location: Taunton Family Center
Education: High School diploma or equivalent
Pay Range: $20-$25/hr
Status/Schedule: Part Time, 24hrs/week
About Us:
SEMCOA (Southeast Massachusetts Council on Addiction) is dedicated to the provision of residential and continuing care for those who have problems with substance use disorder (SUD) through programs that encourage clean and sober living and healthy choices. SEMCOA, Inc. also advocates for and provides substance abuse education and prevention programs in the community. Our residential recovery treatment programs offer services and temporary housing to individuals with substance use or co-occurring disorders.
High Point & Affiliated Organizations is a health and human service agency whose mission is to treat and prevent substance use disorders and mental illness. High Point has programs located throughout Southeastern Massachusetts offering a full continuum of care for substance use and mental health treatment, including inpatient, outpatient, residential, and community-based services. Programs and services also assist survivors of abuse, violence, and families experiencing homelessness. High Point believes that everyone has inherent goodness, worth, and dignity. Our goal is to help individuals and families achieve personal change and improve their quality of life.
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Long & short term disability
- Discounted auto/home and renters insurance
- 403b - Retirement
- FSA & DSA
- PMLA
- Employee Assistance Program
- Bonuses & Referral
- Eligibility for free classes to become a Licensed Counselor or Recovery Coach
- Education days to use towards CEU's
- Free meals at select programs and when available
- Unmatched Leave Time (FT employees can earn up to 3 weeks in first year)
- Compliance with Federal Regulations, 42 CFR Part 2, Confidentiality of Alcohol and Drug Abuse Patients & HIPAA Regulations
- Collects and enters data needed for various reports
- Meet and greet all visitors and assist with their requests. When necessary, provide basic public relations with clear and adequate information.
- Maintain accurate visitor log and signed confidentiality visitor letters
- Receive, screen, and direct all incoming switchboard telephone calls to the facility. Take messages when staff member is not available to receive call. Transfer the switchboard at the end of shift, to appropriate department.
- Receive all deliveries (other than dietary and housekeeping items) and distributes accordingly and able follow drop-off policy procedures
- Maintain reception area - replenish of community handouts, neat appearance of area, proper working order of all office machines and reporting of any repairs to appropriate service company, provide assistance to employees needing assistance with proper machine use, secure all doors and windows of area at the end of shift
- Sort, date-stamp and distribute all in-coming mail, to include patient mail
- Sort, weigh and stamp all out-going mail (to include UPS and overnight packages). At end of day, responsible to arrange delivery to post-office any pre-stamped mail
- Arrange postal machine postage and repairs
- Tracking and up-dating of mail service changes, as needed
- Maintain postage petty cash and weekly reconciliation
- Maintain accurate office supply system - to include ordering and receipt of all office supplies. Verification of accurate delivery and return of any supplies, as needed. Comparison from one supplier to the next for best pricing available
- Co-ordinate emergency codes and evacuation procedures for the entire facility
- Perform basic secretarial functions as assigned by COO and/or Supervisor
- Attend mandatory training/meetings
- Ability to respond to TTY and in-house "Codes"
- Utilizes universal precautions at all times
- Demonstrates behaviors that recognize the rights of patients as defined by the patient rights
- Other duties as assigned by the Director of Admissions / Utilization Management to insure safe and appropriate operation of the facility
- 1-3 years experience preferred
- Present as courteous and professional
- Demonstrated flexibility, dependability, and ability to multiply task
- Excellent verbal and written communication skills, including the ability to organize ideas in logical and clear fashion as well as be able to format memos, letters, etc.
- Exceptional organizational skills
- Proficiency and knowledge of basic computer skills; including various software programs
- Ability to learn, use, and train the use of our electronic medical records
- An understanding of the relationship between substance use and mental health issues and/or self-help programs
- An understanding of boundaries and ethics, a must
- Work well within a team environment
- Ability to plan duties for maximum effectiveness and efficiency
- Must be able to work independently
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