Patient Service Specialist

3 weeks ago

Suffolk, United States Select Physical Therapy Full time

Overview:

When patients enter our center in Suffolk, we want them to have an exceptional experience starting at the front desk. Thats where you come in. As a patient service specialist, youll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email and phone, manage patient payments and utilize multiple computer programs. Dont underestimate the impact you can make on every patients care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists

Schedule:

  • Location: Suffolk, VA
  • Type of Employment: Part Time (possibility to move up to Full time)
  • Hours: Weekdays - Some evenings until 7pm
  • Salary: Starting at $16/hour (Pending experience)


Responsibilities:

We are actively seeking candidates who are adaptable and flexible, patient-centric, exceptional communicators, detail-oriented and team players.

In this role, typical responsibilities include the following:

  • Greet new and existing patients as they arrive, register new patients and provide information about what to expect during their visit
  • Schedule patient appointments in person or over the phone
  • Regular communication with parties including, but not limited to: attorney offices, insurance companies, translation companies, market operational leaders and business development team
  • Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
  • Provide patients with pertinent information about their next appointment as they check out
  • Respond to requests for information from patients, providers, and coworkers


Qualifications:

Minimum Qualifications:

  • High School Diploma/GED required
  • Insurance Verification Experience
  • 1 Year of Front Desk Experience

Preferred Qualifications:

  • Health care experience
  • 1 Year of Scheduling Experience

Physical Requirements:

  • Ability to walk, stand, bend, and reach consistently throughout a work day/shift
  • Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift
  • Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
  • Ability to carry office supplies up to 10lbs
  • Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
  • Ability to speak and hear sufficiently to understand and give directions


Additional Data:

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.

  • Patient Call Center Specialist

    3 months ago

    Suffolk, United States Urology Of Va Full time

    We are seeking candidates with prior clinical experience, to join our team. This position will be responsible for scheduling all non-surgical office appointments, responding to incoming phone calls from established patients and other external callers Patient, Call Center Specialist, Specialist, Call Center, Healthcare, Practice

  • Clinical Nurse Specialist

    3 days ago

    Suffolk, Virginia, United States Sentara Health Full time

    Job SummaryThe Clinical Nurse Specialist demonstrates advanced and specialized clinical knowledge and skills to facilitate the provision of patient/family-focused care to promote health and/or well-being improve quality of life; drive practice changes throughout the organization, and ensure use of evidence-based care to improve patient outcomes.Key...

  • Patient Service Representative

    4 weeks ago

    Suffolk, United States Dental One As Full time

    We are looking for a Patient Service Representative in LOCATION to join our clinical team by providing a high level of patient service and satisfaction while operating in a team-based environment. This person will be a support person to all of the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make...

  • Patient Service Representative

    1 month ago

    Suffolk, United States Dental Care Alliance Full time

    Overview: Konikoff Dentistry is looking for a Front office receptionist in Suffolk, VA 23435 to assist our clinical team by providing a high level of patient care and satisfaction while operating in a team-based environment. The ideal candidate would have experience in working in a dental office or medical office. All aspects of the job require an...

  • Patient Service Coordinator

    2 days ago

    Suffolk, Virginia, United States Dental Care Alliance Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Patient Service Representative to join our team at Dental Care Alliance. As a key member of our front office staff, you will be responsible for providing exceptional patient care and satisfaction while operating in a team-based environment.Key ResponsibilitiesCustomer Service: Greet patients,...

  • Patient Service Coordinator

    6 days ago

    Suffolk, Virginia, United States Dental Care Alliance Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Patient Service Representative to join our team at Dental Care Alliance. As a key member of our front office staff, you will be responsible for providing exceptional patient care and satisfaction while operating in a team-based environment.Key ResponsibilitiesCustomer Service: Greet patients,...

  • Patient Service Coordinator

    6 days ago

    Suffolk, Virginia, United States Dental Care Alliance Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Patient Service Representative to join our team at Dental Care Alliance. As a key member of our front office staff, you will be responsible for providing exceptional patient care and satisfaction while operating in a team-based environment.Key ResponsibilitiesCustomer Service: Greet patients,...

  • Patient Services Liaison

    2 days ago

    Suffolk, Virginia, United States Sentara Healthcare Full time

    Job SummaryAs a Patient Services Representative with Sentara Healthcare, you will play a vital role in providing exceptional patient care and support. This is an exciting opportunity to join a dynamic team that is dedicated to improving health every day.Key ResponsibilitiesAssist and interact with patients and visitors to provide information and respond to...

  • Patient Services Coordinator

    2 weeks ago

    Suffolk, Virginia, United States Urology Of Va Full time

    Company Overview Urology of Virginia (UVA) has a longstanding commitment to delivering comprehensive and high-quality care to the Hampton Roads region and northeastern North Carolina. Our clinical team comprises board-certified urologists, many of whom are fellowship-trained and nationally recognized for their contributions to the field. Our mission is to...

  • Patient Services Representative

    6 days ago

    Suffolk, Virginia, United States Sentara Full time

    About the RoleWe are seeking a skilled Patient Services Representative to join our team at Sentara Healthcare. As a key member of our team, you will play a vital role in providing exceptional patient care and support.Key ResponsibilitiesAssist and interact with patients and visitors to provide information and respond to inquiries about services.Provide...

  • Patient Service Coordinator

    1 week ago

    Suffolk, Virginia, United States Tidewater Orthopaedics Full time

    Job SummaryTidewater Orthopaedics is seeking a highly organized and detail-oriented Medical Office Coordinator to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to our medical staff.Key ResponsibilitiesPatient Intake and Check-in: Greet patients, verify...

  • Patient Services Representative

    3 weeks ago

    Suffolk, United States Southeastern Virginia Health System Full time $13 - $17

    Job DescriptionJob DescriptionWe currently have positions available in our office in Suffolk, VA Southeastern Virginia Health System is seeking to hire Patient Service Representatives (PSRs) to work at our medical practices in Suffolk, Virginia checking patients in and out of their appointments. Our front desk receptionists will provide excellent customer...

  • Patient Services Rep

    2 months ago

    Suffolk, United States Sentara Healthcare Full time

    City/StateSuffolk, VAOverviewWork ShiftSecond (Evenings) (United States of America)Job SummaryAssists and interacts with patients and visitors to provide information in response to inquiries about services.One year of experience in Administrative, Clerical, Customer Service and Medical TerminologyQualifications:HS - High School Grad or Equivalent...

  • Patient Services Representative

    3 months ago

    Suffolk, United States Balance Health Full time

    Job DescriptionJob DescriptionDescription:1Foot 2 Foot is powered by Weil Foot & Ankle Institute. For over 55 years, Weil Foot & Ankle Institute (WFAI) has been considered one of the innovative world leaders in the enhancement and improvement of care for foot and ankle medical conditions, sports medicine and clinical programs. Our mission is to improve the...

  • Patient Services Rep

    7 days ago

    Suffolk, United States Sentara Full time

    City/State Suffolk, VA Overview Work Shift Second (Evenings) (United States of America) Job Summary Assists and interacts with patients and visitors to provide information in response to inquiries about services. One year of experience in Administrative, Clerical, Customer Service and Medical Terminology Qualifications: HS - High School Grad or Equivalent...

  • Urology Patient Service Representative

    6 days ago

    Suffolk, Virginia, United States Urology Of Va Full time

    Job Summary:We are seeking a highly skilled and experienced Urology Patient Service Representative to join our team at Urology Of Va. As a key member of our patient service team, you will be responsible for scheduling all non-surgical office appointments and responding to incoming phone calls from established patients and other external callers.Key...

  • Patient Services Rep

    2 months ago

    Suffolk, United States Sentara Healthcare Full time

    City/State Suffolk, VA Overview Work Shift Second (Evenings) (United States of America) Job Summary Assists and interacts with patients and visitors to provide information in response to inquiries about services. One year of experience in Administrative, Clerical, Customer Service and Medical Terminology Qualifications: HS - High School Grad or Equivalent...

  • Patient Care Coordination Specialist

    2 weeks ago

    Suffolk, Virginia, United States Urology Of Va Full time

    Company Overview Urology of Virginia (UVA) has a longstanding commitment to delivering comprehensive and high-quality healthcare services to the Hampton Roads area and parts of northeastern North Carolina. Our clinical team is composed of board-certified urologists, many of whom are fellowship-trained and recognized nationally for their contributions to the...

  • Patient Call Center Specialist

    4 weeks ago

    Suffolk, United States Urology Of Va Full time

    Company Overview Urology of Virginia (UVA) has a long history of providing comprehensive and quality care to the entire Hampton Roads region, including northeastern North Carolina. Our clinical care team consists of board certified urologists most of whom are fellowship trained, nationally recognized, awarded and published. Working in a team based...

  • Enterprise Service Desk Specialist

    6 days ago

    Suffolk, Virginia, United States AERMOR Full time

    AERMOR is seeking highly skilled Enterprise Service Desk Specialists to join our team. As a key member of our IT operations, you will be responsible for providing top-notch technical support to our users, troubleshooting complex issues, and managing service requests.Key Responsibilities:Provide Tier 1 technical expertise in enterprise systems, ensuring...