Member Service Representative

2 months ago

Gainesville, United States Florida Credit Union Full time
Job Details

Job Location
43rd Branch - Gainesville, FL

Position Type
Full Time

Description

Join Our Team at Florida Credit Union - Where Your Future Shines Bright

About Us:

At Florida Credit Union, our mission is clear: to enhance the lives of our Florida neighbors through exceptional financial services. When you become a part of our team, you're not just starting a new job; you're joining a vibrant community dedicated to making a positive impact. We pride ourselves on fostering a dynamic, collaborative work environment where every team member is valued and supported.

Why You'll Love Working with Us:
  • Dynamic Team Environment: Work in a supportive and collaborative atmosphere where your ideas and contributions are valued.
  • Extensive Training: Receive comprehensive training to ensure you're set up for success from day one.
  • Exceptional Benefits: Enjoy a competitive benefits package designed with your well-being in mind.
  • Career Growth: Explore numerous opportunities for professional development and advancement within our organization.
Position Overview:

Are you a motivated individual who thrives on helping others and finding creative financial solutions? As our Member Service Representative, you'll be the go-to person for our members' financial needs, offering personalized solutions while adhering to our credit union's policies and goals.

Your Key Responsibilities:
  • Conduct engaging loan interviews and gather essential credit history to tailor financial solutions to our members' needs.
  • Assess loan applications by evaluating assets, liabilities, and credit experiences, and guide members through our loan procedures.
  • Clearly communicate loan alternatives, credit criteria, and documentation to ensure members feel informed and confident.
  • Cross-sell additional credit union services and provide expert advice to enhance members' financial well-being.
  • Process a range of financial services, including membership applications, checking accounts, IRAs, and more.
  • Address member inquiries and resolve any issues, ensuring accuracy and compliance with all regulations.
  • Adhere to OFAC and Bank Secrecy Act requirements to maintain the highest standards of compliance.
What We're Looking For:
  • A high school diploma or GED combined with 1-3 years of related experience, or an equivalent mix of education and hands-on experience.
  • A current driver's license.


Ready to Make a Difference?

If you're passionate about supporting your community and eager to grow your career with a team that truly cares, we want to hear from you Apply today and take the first step towards a rewarding career with Florida Credit Union.

Become a vital part of our mission to support and uplift our members - apply now

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