Branch Manager

2 weeks ago

Lansing, United States Mimutual Full time

MiMutual Mortgage knows that a great company starts with great employees. We employ hard-working, motivated and knowledgeable staff members who work to provide first-rate customer service for all of our mortgage applicants. In turn, MiMutual provides competitive salaries and benefits that make working for our company worthwhile. And, we have some fun while we’re at it. We take the mortgage process seriously while fostering a corporate culture that offers team members a positive, rewarding environment. We hire, train and retain outstanding mortgage professionals — and we’re currently expanding our team with experienced and enthusiastic candidates. If you’re ready for a fast-paced career with a well-respected and established company, learn more about our career opportunities by searching openings below: The Branch Manager is a professional position within the Sales Department. The Branch Manager is responsible for the administration and efficient daily operation of their assigned branch, including operations, product sales, and customer service in accordance with the Company’s strategic objectives. The Branch Manager develops new business, promotes the sales and service culture through effective coaching, guidance and staff motivation, and achieves branch sales goals through new business sales, referrals and retention of relationships. S ummary of Role and Responsibilities Effectively coaches and develops branch staff through selling techniques, marketing ideas, developing new lead sources, and closing mortgages Oversees the marketing initiatives for the branch by working with appropriate Company channels (e.g., Marketing, Compliance, etc.) to promote and maximize sales opportunities while ensuring compliance is followed Participates in community activities to promotes the Company’s image and growth ensuring that the Company maintains a strong local presence (i.e., following Company’s core value of serving our communities) Oversees recruiting to help effectively attract top talent for the branch by promoting Company benefits, opportunities, and professional development programs by working with appropriate Company channels (e.g., Recruiting, Regional Sales Manager, National Sales Director, etc.) Oversees the preparation and processing of forms and legal documents required for loans and follows the loans to ensure overall compliance Monitors team sales goals, sales activities and flow of packages in and out of the branch, by analyzing and documenting trends and communicating sales “best practices” to Mortgage Loan Originators Ensures the branch maintains a high level internal and external appearance for customers while following Company brand standards Actively seeks opportunities to stay informed on trends and developments in the local real estate market, as well as changing rules and regulations pertaining to both conventional and government-insured mortgages Acts as a resource to Loan Officers by being knowledgeable of company products, policies and procedures, underwriting requirements and systems utilization Special projects, as assigned Minimum Knowledge, Skills and Abilities Knowledge of current loan and underwriting guidelines Registration with the National Mortgage Licensing System and Registry (NMLS) as a Licensed Loan Originator Intermediate knowledge in Microsoft Word, Excel, Outlook and Internet Explorer Previous experience managing a team Exceptional customer service Ability to communicate effectively with all levels Ability to positively project the Company and branch High school diploma or equivalent Experience Five + years previous experience in a similar role Preferred Education, Knowledge, Skills and Abilities Seven + years previous experience in a similar role Previous experience within the mortgage industry Previous experience in growing new markets

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