Business office manager
2 weeks ago
Beaufont Health & Rehabilitation Center -
POSITION SUMMARY
The Business Office Manager (BOM) is responsible for providing leadership and oversight to the business
office department and functions including medical billing, accounts receivable, and resident trust fund
management. The BOM is the primary individual responsible for the timely collection of accounts
receivable from all payer sources. The BOM directly supervises the employees in the Business Office and
carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws
ESSENTIAL DUTIES & RESPONSIBILITIES
GENERAL RESPONSIBILITIES
Organizes, directs, and supervises business office functions.
Supervises business office personnel, evaluates performance, schedules hours, and assigns duties.
Attends and participates in stand-up and other meetings as required.
Ensure business office functions are adequately staffed to minimize gaps in coverage.
Responsible for all aspects of the patient / resident fund management system including accurate
accounting, maintenance, and security of patient / resident funds.
Works closely with Admissions team to ensure expedited review and processing of any required preadmission financial reviews.
Submits and tracks required forms for Medicaid payer sources including admission, level of care
change, and discharge notifications in a timely manner.
Ensure Medicaid applications and renewals are completed and followed-up on appropriately.
Ensure that Third Party Payer Determination Letters are issued in a timely manner according to payer
requirements and company policy.
Monitors private pay accounts and communicates effectively with residents / families regarding
Medicaid eligibility and the application process.
Receives and responds to resident / family questions regarding billing in a timely manner.
Ensures all mandatory training is completed on time.
Performs other duties as necessary for the successful operation of the healthcare center.
PREREQUISITES, SKILLS, & ABILITIES
Bachelor’s degree in healthcare finance or related field; or one to two years of related experience
and/or training; or equivalent combination of education and experience.
Technical knowledge of inpatient skilled nursing, managed care, and long-term care billing for
Medicare and Medicaid preferred.
Experience using Point Click Care (PCC) billing system preferred.
Experience using National Data Care / Resident Funds Management System (RFMS) preferred.
Proficient in use of Office programs including Excel, Word, Power Point, etc.
Proficient personal computer skills including electronic mail, record keeping, routine database
activity, word processing, spreadsheets, etc.
Experience managing a diverse team of staff.
Excellent written and verbal communication skills
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