Senior Director of Operations

2 weeks ago

Omaha, United States ALFF CONSTRUCTION LLC Full time

Job Description

Job Description Description: FLSA Status:

Exempt

General Position Summary The Senior Director of Operations (DO) is charged with professional level work in the management and administration of AlffCo’s operations. You will drive innovation and strategic solutions by providing value propositions including developing business plans to support overall operations and company business objectives. You will identify and initiate best practices for continuous business improvement. The Senior Director of Operations will lead and manage multiple projects to ensure the success and efficiency of operations within your assigned territory. This position provides highly responsible and complex administrative work for the leadership team within the organization. The Senior Director of Operations will work closely with peers in other territories, manage three to five Regional Operations Managers, and reports directly to the CEO. This role will have a good understanding of operational business functions, proven experience in strategic planning and business development, strong decision making and problem-solving skills, excellent written, oral, and client-facing communication skills. This role will have experience in project management, excellent organization and leadership skills and knowledge of complex budgets. This role will also have knowledge of data analysis, performance metrics and knowledge of IT and business structure.

Travel (% of work period) Approximately 25% for site visits, meetings, conferences.

Job Functions · Collaborate with the leadership team to create, administer, and implement operational business development strategies and tactics for the company o Seek out, source, and identifying relevant resources for operations and business development o Monitor market needs, trends, and Key Performance Indicators (KPI) to consult with executive leadership and other internal team for solution development o Work with the management team to review proposals, SOWs, and develop regional budgets · Manage, maintain, and create new relationships with vendors and clients to ensure sustainable business relationships · Communicate all client and employment issues, in detail, to the leadership team and present solutions · Provide presentations for large scope projects, future growth, and quarterly meetings with clients within your respective region · Create and submit detailed reports with monthly and quarterly revenue and expenses · Coordinate with Regional Operations managers to ensure an excellent client experience across all client interactions from needs assessments through delivery and follow up o Work with company technologies to develop clients, manage staff, evaluate data, and resolve system issues o Conduct monthly training with other DO’s for Regional Operations Manager and their staff o Complete performance appraisals for Regional Operations Managers and review performance appraisals with their chain of command · Responds to after-hours emergencies related to system failures or other serious issues for trouble shooting and resolution · Mentor, train and develop leaders/manager within the company · Other duties as assigned. Requirements: Minimum Qualifications 12 or more years of management or business development experience Computer Skills:

· Quick learning ability for new database programs, proficient navigation of communication platforms (such as Microsoft Office, etc.), and moderate proficiency in Microsoft Suite programs Desired Qualifications Bachelor’s degree in business management or information technology is preferred

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