Patient Relations Representative
2 weeks ago
Job Description:Works as a liaison to resolve complaints and grievances in an effort to improve patient satisfaction through patient and customer relations.Job Specifics:Benefits Eligible: YesShift Details: Monday-Friday, 9am-530pm. Weekends and holidays as needed.Department/Unit: Anatomic PathologyJob Essentials:Investigate situations to gather facts necessary for appropriate decision making.Assists in the scheduling and coordination of meetings which may include meetings with families.Actively participates in problem identification, documentation, and resolution.Receives incoming calls, resolves problems for patients or customers as appropriate and completes necessary documentation in the Event System.Triages customer issues and resolves appropriately.Works to resolve complaints or problems in a manner fair to the hospital/facility and to the patient.Responsible for timely follow up with the patient/family.Answers phones and directs calls as needed.Assists with patient relations efforts including listening to and resolving patient complaints, and reporting feedback from patients to the appropriate department heads as appropriate.Compose responses to patients/customers.Minimum Qualifications:One year clinical/healthcare experience.Preferred Qualifications:AS 400 & Tandem (HELP2) knowledge & experience.Basic knowledge of medical terminology.Knowledge of applicable tracking software.Computer skills.Provide notary services.Physical Requirements:Carrying, Hearing/listening, Manual Dexterity, Seeing, Sitting, Standing, Speaking.Location:Central LaboratoryWork City:MurrayWork State:UtahScheduled Weekly Hours:40The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $18.38 - $26.65We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers, and for our Colorado, Montana, and Kansas based caregivers; and our commitment to diversity, equity, and inclusion. Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.All positions subject to close without notice.
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Patient Relations Liaison
2 weeks ago
Salt Lake, Utah, United States Intermountain Healthcare Full timeJob Title: Patient Relations RepresentativeAt Intermountain Healthcare, we are seeking a skilled Patient Relations Representative to join our team. As a Patient Relations Representative, you will play a critical role in resolving complaints and grievances, improving patient satisfaction, and fostering strong patient and customer relationships.Key...
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Patient Relations Liaison
5 days ago
Salt Lake, Utah, United States Intermountain Healthcare Full timeJob Summary:As a Patient Relations Representative at Intermountain Healthcare, you will play a vital role in ensuring exceptional patient satisfaction through effective communication and resolution of complaints and grievances. This position requires a strong liaison skillset, with the ability to investigate situations, gather facts, and make informed...
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Patient Relations Specialist
3 months ago
Salt Lake City, United States University of Utah Medical Group Full timeGreets and directs patients to their correct destinations both in person and over the phone. Anticipates the needs of the patients and guests then responds in an accurate and timely manner. May be required to utilize, troubleshoot, and assist patient Relations, Patient, Specialist, Healthcare, Business Services
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Patient Relations Liaison
6 days ago
Salt Lake, Utah, United States Intermountain Health Full timeJob Title: Patient Relations LiaisonJob Summary:We are seeking a skilled Patient Relations Liaison to join our team at Intermountain Health. As a Patient Relations Liaison, you will serve as a liaison to resolve complaints and grievances, improving patient satisfaction through patient and customer relations.Key Responsibilities:Investigate situations to...
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Patient Relations Specialist
1 month ago
Salt Lake, Utah, United States University of Utah Health Full timeJob SummaryWe are seeking a highly skilled and compassionate Patient Relations Specialist to join our team at University of Utah Health. As a key member of our patient-focused organization, you will play a vital role in enhancing the health and well-being of our patients through exceptional care and service.Key ResponsibilitiesProvide professional service...
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Patient Relations Liaison
2 weeks ago
Salt Lake, Utah, United States Intermountain Health Full timeJob Summary:We are seeking a skilled Patient Relations Liaison to join our team at Intermountain Health. As a key member of our patient relations team, you will play a critical role in resolving complaints and grievances, improving patient satisfaction, and fostering strong relationships with our patients and customers.Key Responsibilities:Investigate...
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Patient Relations Coordinator
4 weeks ago
Salt Lake, Utah, United States University of Utah Full timeJob SummaryThe University of Utah is seeking a highly motivated and detail-oriented Patient Relations Specialist to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional patient experience and ensuring seamless communication between patients, families, and healthcare providers.ResponsibilitiesGreets and...
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Patient Relations Specialist
4 weeks ago
Salt Lake City, United States University of Utah Full timeOverview : The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes. Responsibilities Greets and directs...
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Patient Relations Specialist
1 month ago
Salt Lake City, United States University of Utah Full timeOverview : The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes. Responsibilities Greets and directs...
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Patient Relations Liaison
2 weeks ago
Salt Lake, Utah, United States University of Utah Medical Group Full timeKey Responsibilities:As a Patient Relations Specialist with the University of Utah Medical Group, you will play a vital role in ensuring a positive experience for our patients and guests. Your primary responsibilities will include greeting and directing patients to their correct destinations, both in person and over the phone.Key Skills:Excellent...
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Patient Relations Specialist
1 week ago
Salt Lake, Utah, United States University of Utah Health Full timeJob SummaryWe are seeking a highly skilled Patient Relations Specialist to join our team at University of Utah Health. As a key member of our patient-focused organization, you will play a critical role in enhancing the health and well-being of our patients through exceptional care and service.Key ResponsibilitiesProvide professional service to patients and...
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Patient Service Representative
4 weeks ago
Salt Lake City, United States Intermountain Healthcare Full timeJob Description:You will represent Intermountain and serve as the point of contact for patients entering Intermountain facilities; we look for individuals who embody Intermountain's values and focus on establishing collaborative relationships with patients and fellow caregivers (employees) to deliver the highest level of customer/patient satisfaction. You...
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Patient Service Representative
1 week ago
Salt Lake City, United States Intermountain Healthcare Full timeJob Description:You will represent Intermountain Health and serve as the point of contact for patients entering Intermountain Health facilities. We look for individuals who embody Intermountain Health's values and focus on establishing collaborative relationships with patients and fellow caregivers (employees) to deliver the highest level of customer/patient...
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Patient Service Representative
3 months ago
Salt Lake City, United States Intermountain Healthcare Full timeJob Description:You will represent Intermountain Health and serve as the point of contact for patients entering Intermountain Health facilities. We look for individuals who embody Intermountain Health's values and focus on establishing collaborative relationships with patients and fellow caregivers (employees) to deliver the highest level of customer/patient...
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Patient Service Representative
1 month ago
Salt Lake City, United States Intermountain Healthcare Full timeJob Description: You will represent Intermountain and serve as the point of contact for patients entering Intermountain facilities; we look for individuals who embody Intermountain's values and focus on establishing collaborative relationships with patients and fellow caregivers (employees) to deliver the highest level of customer/patient satisfaction. You...
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Patient Service Representative
1 week ago
Salt Lake City, United States Intermountain Healthcare Full timeJob Description: You will represent Intermountain Health and serve as the point of contact for patients entering Intermountain Health facilities. We look for individuals who embody Intermountain Health's values and focus on establishing collaborative relationships with patients and fellow caregivers (employees) to deliver the highest level of...
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Patient Financial Services Representative
2 weeks ago
Salt Lake, Utah, United States Intermountain Healthcare Full timeJob Title: Patient Financial Services RepresentativeJob Summary:We are seeking a skilled Patient Financial Services Representative to join our team at Intermountain Healthcare. As a Patient Financial Services Representative, you will be responsible for providing exceptional customer service to our patients and their families. Your primary focus will be on...
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Patient Services Representative
1 month ago
Salt Lake, Utah, United States Tanner Memorial Clinic Full timeJob SummaryTanner Clinic is seeking a highly skilled Patient Services Representative to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a positive experience for our patients.Key ResponsibilitiesProvide warm and friendly greetings to patients, families, and visitorsGather...
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Patient Service Representative
2 weeks ago
Salt Lake, Utah, United States Intermountain Health Full timeJob SummaryWe are seeking a highly skilled and customer-focused Patient Service Representative to join our team at Intermountain Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and ensuring a seamless experience for our patients.Key ResponsibilitiesGreets patients in a professional manner and...
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Nutrition Care Patient Services Representative
2 weeks ago
Salt Lake, Utah, United States University of Utah Health Full timeJob SummaryWe are seeking a highly skilled Nutrition Care Patient Services Representative to join our team at University of Utah Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient service and nutritional care to patients in an inpatient care unit.Key ResponsibilitiesServe as a liaison between the...