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Channels Administrator

4 months ago

Quincy, United States Granite Telecommunications Full time

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

General Summary of Position:

As a Leverage expertise in Granite business practices to facilitate the pre-sale decision process Responsible for coordinating efforts to ensure continuity throughout the engagement

Duties and Responsibilities:

  • Explanation and demonstration of Granite systems and process to Sales Point of contact in the absence of Sales
  • Facilitate quoting process - track progress
  • Interact with Granite teams outside of Channels to ensure fluidity toward a positive outcome With sales - schedule regular calls/follow up with clients
  • Utilize SFDC to monitor communications in support of sales Build solid commercial relationships with clients, agents, teams

Required Qualifications:

  • Bachelors degree
  • Intermediate knowledge of MicroSoft suite, SalesForce.com, CRM systems, Project Management

Preferred Qualifications:

  • Process Management
  • Ability to work under pressure Ability to manage and meet deadlines Problem solving skills
  • Ability to work independently as well as in group Strong multi-tasking and organizational skills Interpersonal and communication skills