Administrative Associate

Overview DOF Adjudications HBM/HBW Unit open position: Administrative Associate to support the Hearings by Mail/Web/Mobile, Appeals, and Advocacy processes. Reporting to the Supervisor of Operations, the Administrative Associate assists with administrative tasks and special projects, including automation processes for the unit. Responsibilities Serve as a liaison to vendors and internal partners (IT, other DOF divisions, etc.) to resolve HBM/HBW/Mobile, Appeals, and Advocacy issues and ongoing automation projects. Communicate with vendors, request quotes for upcoming fiscal years, create IT tickets for staff, and track outstanding items. Assist with the quality control of unit processes. Handle all administrative issues for the unit including time and leave, payroll, login credentials, and other computer access issues. Serve as a backup CityTime Time and Leave Coordinator and/or Approver for the unit. Responsible for the compilation of all data and daily maintenance of the units statistical spreadsheets. Generate daily, weekly, and monthly reports for the unit. Assist with special projects and assignments, at the Chief Administrative Law Judges request. Minimum Qualifications A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described above; or A four-year high school diploma or its educational equivalent approved by a States department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described above; Education and/or experience equivalent to the above. However, all candidates must possess the one year of administrative or supervisory experience described above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3 years. Preferred Skills Strong organizational skills. Exhibits good judgment; works well independently. Good communication and interpersonal skills. Proficient in NYCServ, STARS, and AXXIS. Proficient in MS Office suite, particularly MS Excel (formulas, charts, tables). Additional Information This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program agreed between the City and the Collective Bargaining Unit representing employees serving in the civil service title. PRINCIPAL ADMINISTRATIVE ASSOC - 10124 Other Eligibility and Benefits In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment free from discrimination and harassment based on protected status or characteristic. This position may be open to qualified persons with a disability under the 55-a Program; indicate interest at the top of your resume and cover letter if applying through the 55-a Program. Minimum and protective information regarding Public Service Loan Forgiveness may apply; see studentaid.gov/pslf for details. Residency requirement: NYC residency is generally required within 90 days of appointment, with exceptions discussed at interview. Salary $59,715.00 $68,672.00 #J-18808-Ljbffr