Service Manager

4 weeks ago


Hampton, United States Van Wall Group Full time

Job Summary Manages service operations within the dealership to maximize return on investment by optimizing Service Department processes to ensure internal and external customer satisfaction. Grows profitable service labor sales and exercises disciplined expense control. Attracts, retains, and effectively engages department personnel. Essential Duties and Responsibilities -Develops, communicates, enforces and monitors effective Service Department processes to ensure internal and external customer satisfaction -Creates annual Service Department goals and budget, in alignment with the organization’s financial and operational objectives -Develops and executes Service Department marketing plan and monitors monthly to ensure achievement of departmental goals -Coordinates customer clinics, field days, and related promotional events -Submits all service warranty and Product Improvement Program claims within the required time frame to receive maximum credit -Schedules and assigns jobs and work areas to employees in the Service Department according to their skills and knowledge -Reviews work orders for completeness and accuracy prior to customer billing -Ensures all departmental tools, equipment, and vehicles are in good working order -Manages recruiting, staffing and employee development activities for employees reporting to this position Position Qualifications -3+ years of experience in Service Department operations -2+ years of previous management experience -Ability to use standard desktop load applications such as Microsoft Office and internet functions -Ability to write and speak effectively to individuals and groups -Familiar with John Deere and other similar product lines -Basic understanding of financial principles relative to Service Department operations -Ability to analyze and interpret internal reports -Ability to work extended hours and weekends -Excellent customer service skills -High School Diploma or equivalent experience Accessibility: If you need an accommodation as part of the employment process please contact Human Resources

Equal Opportunity Employer, including disabled and veterans.

If you want to view the Know Your Rights: Workplace Discrimination is Illegal poster, please choose your language: English

– Spanish

– Arabic

- Chinese

English

– Spanish

– Chinese

If you want to view the Pay Transparency Policy Statement, please click the link: English If you want to view the Employee Rights under FMLA poster, please click the link: English

#J-18808-Ljbffr



  • Hampton, United States Hampton-Newport News Community Services Board Full time

    Job DescriptionJob DescriptionHomeless Services ManagerWork Schedule: Monday-Friday 8:30 am-5 pmSalary: $58,269The Safe Harbors Program is intended to reduce homelessness by providing housing first. It is also designed to maximize consumers' opportunities and independence by providing quality support, training, and individualized services to individuals...

  • Service Technician

    4 weeks ago


    Hampton, United States Blanchard Equipment Company, Inc Full time

    Job DescriptionJob DescriptionService TechnicianPosition Specifics:Department: ServiceReports to: Service Manager or Service Location ManagerSupervises: NonePurpose:Performs basic diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Service Manager,...

  • Service Lead>

    2 weeks ago


    Hampton, United States Big Lots Full time

    Big Lots! - 2318 W Mercury Blvd Todd Center Shopping Center [Department Manager] As a Service Lead at Big Lots!, you'll: Lead, supervise, and provide work direction to the Service Team in the store; Provide feedback to store leadership regarding the team's performance; Serve as the primary Manager on Duty when present including opening and closing the store...


  • Hampton, United States Hiring Now! Full time

    We are seeking a highly organized and detail-oriented Service Coordinator to assist and enable an eligible child and the child's family to receive the rights, procedural safeguards, and services that are authorized under the State of Virginia's Early Intervention program, and provide necessary support, assistance, and guidance to families to meet their...

  • Food Service Director

    4 weeks ago


    Hampton, United States Gecko Hospitality Full time $115,000 - $120,000

    Foodservice Director - Hampton, VAAre you a seasoned professional in the food service industry? We have an exciting opportunity for a service director in the beautiful Hampton, VA area! Join our team and enjoy top-tier benefits, including 3 weeks of vacation, a competitive 401k plan, and a base salary of $115,000.Responsibilities:Oversee and manage all...


  • Hampton, United States L.T.L Management Full time

    L.T.L Management is a growing distribution company located in the Hampton roads area. We are creating an incredible culture for our associates and managers, and we are excited about what the future brings. We are looking for customer service field representatives with the ability to become branch managers in order to help us expand within the next 6 months....


  • Hampton, United States Gecko Hospitality Full time $110,000 - $115,000

    We are seeking a Food Service Director to join our team! You will be responsible for providing customers with a memorable dining experience. Norfolk, Virginia$115,000 salaryFull benefitsWeekday scheduleResponsibilities:Supervise and coordinate all culinary activitiesOversee guest services and resolve issuesEnsure a high quality of ingredients and food...

  • Guest Services Agent

    2 weeks ago


    Hampton, United States Innisfree Hotels Full time

    Innisfree Hotels is an inclusive workplace that fosters a culture of care where employees genuinely matter, and their voices are heard. Location: Hampton Inn & Suites Vilano Beach Guest Service Agents are the face of the hotel as they are often the first people guests interact with upon arrival. A Guest Service Agent, is responsible for accommodating all...


  • Hampton, United States Hampton University Full time

    **Hampton University Staff**: The Director works under the direction of and provides leadership assistance to the Vice President of Information Technology overseeing various Academic Technology initiatives. The position requires directly partnering with and supporting faculty and working closely with academic departments and units, including Information...

  • Branch Manager

    1 day ago


    Hampton, United States BayPort Credit Union Full time

    The primary purpose of the Branch Manager position is to provide excellent quality service to current and potential Credit Union members. The Branch Manager is responsible for working with staff to meet or exceed sales and service goals, providing quality service to the members, coaching and developing assigned staff, and overseeing daily operations of the...

  • Catering Manager

    7 days ago


    Hampton, United States Huishepiscopi Full time

    * Catering Manager ** Catering Manager** Location Langport, Somerset Location Langport, Somerset **JOB OVERVIEW** Huish Episcopi Academy based in Langport is looking to appoint a Catering Manager for a term-time only plus 3 days permanent position. 37 hours per week. **WHAT WE OFFER** * Term-time hours plus 3 days in school holiday periods * The opportunity...

  • Plant Accountant

    4 weeks ago


    Hampton, United States Unitil Service Corporation Full time

    Job DescriptionJob DescriptionOur CompanyMore than a utility company, Unitil provides energy for life.Our work helps keep homes comfortable, businesses thriving and communities connected. Unitil is an investor-owned public utility proudly serving Maine, Massachusetts and New Hampshire. We are dedicated to delivering energy to our customers safely and...


  • Hampton, United States Hampton University Full time

    **Hampton University Staff**: The IT Analyst/Education Services Support position will work closely with faculty and interface with staff to provide faculty training and support of the university’s Learning Management System (LMS), educational technology, and best practices of classroom and online pedagogy. The IT Analyst/Education Services Support works...

  • Cafe Manager

    4 weeks ago


    Hampton, United States Barnes & Noble Full time

    **Cafe Manager** **Location** VA - Hampton - Peninsula Town Center - 2309 **Classification** Full-Time **Job Summary** Barnes & Noble has a special place in the community, and this holds true whether you shop in our bookstores or in our Cafes. Both teams are the frontline of our business. The exceptional, personalized service that our Cafes offer is what...


  • Hampton, United States Registrar Corp Full time

    Inside Sales Tech-enabled ServicesRegistrar Corp’s mission is to promote consumer health and safety by providing over 30,000 food, cosmetic, medical device, and drug companies in 180+ countries with US FDA compliance software and services. We are growing fast and seeking talented and dedicated professionals to join our team.The Inside Sales Tech-enabled...


  • Hampton, United States Southern States, LLC Full time

    Job DescriptionJob DescriptionJob Summary: The Technical Customer Service Specialist is focused on achieving and maintaining a reputation and perception for high quality and customer satisfaction for the Power Switching Division. This position provides strong technical support and responsiveness for customers and defines and deploys the customer service...

  • Facility Manager

    9 hours ago


    Hampton, United States Eastern Sports Management Full time

    DescriptionThe Facilities Manager oversees the maintenance and upkeep of buildings, surrounding grounds (including landscaping and parking areas), and engineering systems. The Facilities Manager executes contracts with service providers, inspectors, or other related regulatory agencies, and conducts internal inspections, maintenance, and upkeep to ensure the...


  • Hampton, United States West Marine Full time

    Position Summary: This role is considered a Store Manager in-training role and is intended to develop the candidate into a single unit store manager within 6-12 months. During this temporary role, the candidate will rotate between time with the District Manager as well as multiple Store Managers within their assigned District. The Developmental Store...

  • Service Coordinator

    3 weeks ago


    Hampton, United States Hampton-Newport News Community Services Board Full time

    Sign-on Bonus $3,000Schedule: Monday - Friday 8 am - 4:30 pm with weekend hours every 2 monthsThe Hampton - Newport News Community Services Board is seeking a Service Coordinator to join our team in the Assertive Community Treatment (ACT) program. As a Service Coordinator, you will play a critical role in ensuring the continuity of care for our clients, who...


  • Hampton, United States The Budd Group Full time

    The Budd Group is a leading facilities services company, delivering high-quality janitorial, maintenance, and landscaping services to clients throughout the Southeast. With a long-standing tradition of hard work, integrity, and excellent customer service, our private family-owned company has enhanced the beauty, efficiency, and cleanliness of facilities and...