Shift Leader

1 month ago


Hampton, United States Zaxby's Full time

This role is about becoming a leader in your restaurant This manager is responsible for supervising and coaching team members on their shifts and being a positive and professional leader on every shift. Shift Leader's role model behaviors and have impact on every aspect of restaurant operations Key responsibilities include:

  • Administration: Crisis Management, Internal Communications, Cash Management, Safety and Security and Food Safety.
  • Shift Management: Utilize Shift Readiness Tools, Pre-Shift Routine, Post-Shift Routine, 360 Shift Walk, Managing a Shift and Steritech Assessments.
  • Production: Utilize Prep List/Prep on Hand, Overseeing Prep Activities, Kitchen Communications, Waste Prevention, Portion Control, Root Cause Analysis and Bin Management.
  • Culture and Service: Role model Servant Leadership, Execute Drive-Thru Management, Outside Order Taking, Third Party Delivery, POS for Managers and Table Touching.
  • Inventory: Utilize Inventory Basics, Execute Critical Item Counts, Accept Truck Orders, Use Arrowstream and Crunchtime.


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