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Field Service Engineer

3 months ago

Miami, United States Orion Talent Full time
Description
Position Details:
•Title: Field Service Engineer - Proton Therapy
•Location: Miami, FL
•Shift: 4 on 3 off - rotational shift - 7am to 7pm, 2pm to 11pm, and 7pm to 7am
•Compensation: $75-$85K + 15% shift diff, + OT. 1st year W-2 should be $100K or more
•Benefits: Robust benefits package including 401K with Co. match $1 for $1 up to 6%

Position Description: Responsibilities include:
•Provide highly visible customer support through the performance of on-site installation of proton therapy equipment and ancillary devices, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.
•Check out and approve operational quality of system equipment and instruct customers in the operation and maintenance of the system.
•Serve as company liaison with customer on administrative/technical matters for assigned projects.
•Interpret customers' needs and clarify where responsibility for problem resolution falls.
•May include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking. Installs and upgrades a wide range of complex and advanced company products according to technical documentation and company guidelines to ensure that customer's equipment operates efficiently.
•Demonstrate to customer equipment operation and specification according to Customer Acceptance Procedure (CAP). Instruct customers in operation/basic maintenance of VMS products.
•May coordinate and review the activities of a small group of Installation Representatives.

Requirements:
•Intermediate level of knowledge in the proper use of the following:
Mechanical: Torque Wrenches; Precision Gauges & Levels; Vernier Scales, Calipers and Micrometers; Drills, Saws, Taps and Dies; Lubrication and Adhesives
Electrical: Digital Multi-Meter, Oscilloscopes, Circuit/Component tooling; Soldering
•Desired Military Experience in the following: Nuclear power plant, Airframe & power plant, Avionics, Ground support equipment maintenance, Medical devices, Electrical maintenance
•Experience in the semiconductor field service/maintenance: Ion Implant, CVD, Etch, PVD, Photolithography