Business Process Analyst

4 weeks ago


Overland Park, United States CareerBuilder Full time

JOB TITLE:

Business Process Analyst
Direct hire
Fully remote
The Business

Process Analyst is responsible for facilitating and leading continuous improvement initiatives focusing on quality and process improvement to drive scalability.

Essential Duties and Responsibilities
Conduct a current-state assessment of existing business processes to identify and drive continuous improvements through variance reduction, waste elimination, and standardization
Proactively identify gaps and problems in support of company goals and create processes and solutions to address them
Design processes that drive scalability, efficiency, velocity, and enhanced customer experience
Develop process flow diagrams capturing end-to-end business processes
Collaborate with Technical Writers to develop and maintain process documentation
Design and implement data collection and measurement systems that will track and report process improvement performance, gauging the impact and effectiveness
Manage process improvement initiatives from implementation through handoff to process owners, ensuring a sustainable and smooth transition
Identify training needs and recommend appropriate training enhancements to management
Direct ad-hoc process excellence support and lead cross-functional teams on operational strategies and best practices
Engage effectively with stakeholders and positively influence and implement change
Collaborate with key cross-functional partners during the road mapping cycle to identify, influence, and drive impactful process solutions
Influence new process design to ensure high-level outcomes that are repeatable and scalable prior to new program implementation

Education, Experience, Certification Requirements
Bachelors degree or equivalent work experience
Six Sigma Green Belt Certification or 5 years demonstrated equivalent work experience, preferred
Formal Lean training and experience leveraging key Lean management tools and methods including Kaizen events, preferred
Strong analytical skills with a demonstrated ability to extensively analyze business processes
Experience using root cause problem-solving, change-management techniques and promoting a culture of continuous improvement
Results-oriented change agent with demonstrated ability to lead by influence and drive results without direct authority
Quickly cope with changes in circumstances and think about problems and tasks in novel, creative ways
Self-motivated and driven to make things better
Successfully engage and influence a wide range of employees from entry level to senior leader throughout the organization
Experience leading cross-department improvement initiatives
#advantagetech #processimprovement #remote
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