Current jobs related to Personal Lines Customer Service Agent - Dallas - InsureOne Insurance Services America LLC

  • Customer Service Representative

    4 weeks ago

    Dallas, Texas, United States Alex Prado - State Farm Agent Full time

    Job OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative for the Alex Prado - State Farm Agent office.Company OverviewAlex Prado - State Farm Agent is a leading insurance and financial services provider, dedicated to delivering exceptional service to our customers. As an Agent Team...

  • Customer Service Representative

    2 weeks ago

    Dallas, United States Sam Pridgeon - State Farm Agent Full time

    Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.  Responsibilities: Establish customer relationships and...

  • Customer Service Representative

    3 weeks ago

    Dallas, United States Sam Pridgeon - State Farm Agent Full time

    Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.   Responsibilities:  Establish customer relationships...

  • Customer Service Representative

    3 weeks ago

    Dallas, United States Juliana Velez - State Farm Agent Full time

    Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.   Responsibilities:  Establish customer relationships...

  • Customer Service Representative

    3 weeks ago

    Dallas, United States Kathy Wall - State Farm Agent Full time

    Position Overview:  Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.  Responsibilities:  Establish customer relationships...

  • Customer Service Representative

    3 weeks ago

    Dallas, United States Michele Davis - State Farm Agent Full time

    Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow...

  • Customer Service Representative

    3 weeks ago

    Dallas, United States Kathy Wall - State Farm Agent Full time

    Position Overview:  Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.   Responsibilities:   Establish customer...

  • Customer Service Representative

    3 weeks ago

    Dallas, United States Alison Fourtner - State Farm Agent Full time

    Position OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.You will enjoy a great office culture and outgoing team while...

  • Customer Service Representative

    3 weeks ago

    Dallas, United States Alison Fourtner - State Farm Agent Full time

    Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.You will enjoy a great office culture and outgoing team while...

  • Customer Service Representative

    3 weeks ago

    Dallas, United States Shanda Martin - State Farm Agent Full time

    Position OverviewAre you outgoing and customer-focused? Are you a problem solver?  If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish customer relationships and follow up with...

  • Customer Service Representative

    3 weeks ago

    Dallas, United States Shanda Martin - State Farm Agent Full time

    Position Overview Are you outgoing and customer-focused? Are you a problem solver?  If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with...

  • Customer Service and Sales Agent

    5 days ago

    Dallas, Texas, United States Alex Prado - State Farm Agent Full time

    About the Job:This is a fantastic opportunity to join Alex Prado - State Farm Agent as a Customer Service and Sales Agent - State Farm Agent Team Member. The role involves working closely with the agent to establish customer relationships and follow up with customers as needed. You will be responsible for marketing State Farm insurance and financial service...

  • Customer Service Representative

    3 weeks ago

    Dallas, United States Imelda Mendoza - State Farm Agent Full time

    Position OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self...

  • Customer Service Representative

    3 weeks ago

    Dallas, United States Imelda Mendoza - State Farm Agent Full time

    Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self...

  • Customer Service Ambassador for Amalia Briano

    4 weeks ago

    Dallas, Texas, United States Amalia Briano - State Farm Agent Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Ambassador. In this role, you will be responsible for providing exceptional service to our clients, while also growing your skills and advancing your career within our agency.Salary and BenefitsThe estimated annual salary for this position is...

  • Airline Customer Service Agent

    4 days ago

    Dallas, Texas, United States BusinessJet Full time

    About Business JetCelebrating over 25 years in business aviation, Business Jet is a leading provider of high-quality service to clients. We're dedicated to delivering exceptional experiences built on trusted service, humble hearts, and a family-spirited atmosphere.As we continue to grow, we're seeking highly motivated individuals to join our team as Flight...

  • Customer Service Associate

    5 days ago

    Dallas, Texas, United States Shanda Martin - State Farm Agent Full time

    State Farm Agent Team MemberThis position is ideal for individuals who are highly organized, detail-oriented, and committed to contributing to a positive and productive work environment. The successful candidate will be responsible for greeting clients warmly in person and over the phone, directing them to the appropriate team members. This role also...

  • Customer Service Representative

    5 days ago

    Dallas, Texas, United States Yasmine Luevano - State Farm Agent Full time

    About the RoleWe are looking for a highly organized and detail-oriented Customer Service Representative to support our State Farm Agent team. The ideal candidate will have excellent communication skills and be comfortable engaging with clients to identify insurance solutions.

  • Insurance Customer Service Liaison

    4 days ago

    Dallas, Texas, United States Marcelo Rodriguez - State Farm Agent Full time

    Job OverviewA career as an Insurance Customer Service Liaison with Jeremy Borrero - State Farm Agent may be the perfect fit for you if you're outgoing, customer-focused, and enjoy working with the public. As a key member of our team, you'll have the opportunity to establish strong relationships with customers, provide top-notch service, and educate them on...

  • Customer Service Advisor

    5 days ago

    Dallas, Texas, United States Imelda Mendoza - State Farm Agent Full time

    Unlock Your PotentialAre you looking for a challenging and rewarding career opportunity? Do you enjoy working with people and helping them achieve their goals? As a Customer Service Advisor with Imelda Mendoza - State Farm Agent, you will have the chance to use your excellent communication skills to educate customers about insurance options and help them...

Personal Lines Customer Service Agent

1 month ago

Dallas, United States InsureOne Insurance Services America LLC Full time
About Us:

InsureOne is part of Confie, one of the largest privately owned insurance agencies/brokers in the United States. Established over three decades ago, InsureOne has locations across the US to better serve our clients. Our knowledgeable team of insurance professionals is local agents who take pride in providing quality service, rates, and coverage options tailored to our clients' individual needs. Our agents specialize in crafting a special partnership with customers to ensure a white-glove experience.

Join the winning team at InsureOne Insurance Services America, part of Confie, which has been ranked as #1 on Insurance Journal's annual Top 50 Personal Lines Agencies for the eighth consecutive year, and the #2 spot in Insurance Journal's Top 100 Property/Casualty Agencies for 2023.

What We Offer:

  • Competitive hourly pay + performance-based bonus opportunities
  • Continuous on-going training and mentorship
  • Growth-oriented culture with internal promotion opportunities
  • Comprehensive Benefits package including medical, dental, vision, and life insurance
  • Comprehensive 401K plan with competitive employer match
  • Paid time off including holidays, vacation, and personal time
  • Annual incentive trip for top performers
  • Fitness perks: A corporate discount at 24-Hour Fitness makes staying active more accessible.
  • Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems - at no cost.
  • Extra Perks: Access to disability, hospital indemnity, universal life, critical illness, and accident insurance plans. We even offer pet insurance.
The pay range for a Customer Service Agent is $21 - $25 hourly (based on experience) + performance-based bonuses

What You Will Do:

The Customer Service Agent would focus on servicing and retaining an existing book of business, advising clients on coverages, as well as completing endorsements, and cancelations, managing retention, and policy issuance for our clients. This role also places a focus on service and sales, as we encourage our Service Agents to generate and sell cross-sell opportunities and analyze coverage to meet our client's needs.
  • Manage an existing book of business, focusing on growth and retention while delivering exceptional customer service
  • Routinely conduct consultative conversations with our clients to ensure all coverage needs are addressed
  • Generate and sell cross-sell, referral, and up-sell opportunities
  • Work with customers to provide exceptional service while resolving customer requests/concerns such as, but not limited to, billing, endorsement, copies of insurance documents, etc.
  • Completes all required applications and documentation according to carrier and company guidelines
  • Meet personal/team qualitative and quantitative service and sales targets as assigned
  • Support all company initiatives as requested, guided by our company's WE CARE values, sales culture, and business needs
  • Maintain a professional demeanor in all interactions with both internal and external customers
Our Ideal Candidate:

We are actively seeking a motivated individual to join our high-performing customer agent team, offering unparalleled opportunities for professional growth. While prior experience in the insurance industry or agency setting is preferred, we are committed to training the right candidate.

Key Attributes:
  • High school or equivalent
  • Property & Casualty license
  • Effective and precise telephone etiquette
  • 1+ years of customer service experience
  • Excellent attention to detail and organizational skills
  • Ability to work well independently and on a team
  • Precise verbal and written communication skills
  • Ability to work in a fast-paced environment
  • Ability to deliver a tailored, white-glove experience to all clients
Preferred Attributes:
  • Bachelor's Degree or 1+ year(s) of relevant sales experience
  • Fluency in Spanish is welcome but not required


PBU