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Associate Director, Clinical Services
4 months ago
Cleveland Christian Home, 11401 Lorain Ave, Cleveland, Ohio, United States of America
Req #1205
Monday, May 6, 2024
About The Centers
The Centers fight for equity by healing, teaching, and inspiring
individuals,
and families to reach their full potential. We provide health, family, and workforce services at 11 locations throughout Greater Cleveland, creating life-changing solutions for people to lead healthier and more successful lives.
Our residential facilities at
Cleveland Christian Home exists to be a haven of hope and healing for children, youth, and families struggling with mental illness, abuse, and neglect.
We strive to be
an equitable
, anti-racist, and service-oriented workplace that pioneers and co-creates solutions while fostering an inclusive community where our team members thrive.
Wellbeing and Benefits
Providing quality benefits for our staff is important to us. Just as important is our staff’s well-being.
That’s
why we offer
several
choices from medical to dental to vision plans to meet the
different needs
of our staff.
Choice of medical and dental plans
Health Savings Account
Flexible Spending Account for Health and Dependent Care
Vision
Support for continuing education and credential
renewal.
Life Insurance
Retirement Savings (401k) with a company contribution
Mental Health Support
Employee Assistance Program
Calm Subscription
Short and Long-term Disability
Job Summary
The
Associate Director of
Residential
Clinical Services
is responsible for
the administration, development, evaluation, and coordination of
all
clinical services within the Residential program. This role ensures compliance with all regulatory requirements, laws, and standards, and the success and effectiveness of
residential
clinical services.
This role provides leadership on a day-to-day basis and works collaboratively with various departments and staff levels within the organization.
The Associate Director of
Residential
Clinical Services provides guidance and direction to the team and fosters teamwork to achieve goals.
90K-100K
Annually
Administratively and clinically oversees all residential clinical services as well as
manages
staffing.
Develops and implements program policies and clinical procedures for the residential programs ensuring compliance with federal, state, and local laws and regulations.
Assesses and evaluates clinical programming and treatment efficacy as well as identifies a plan for areas needing development.
Ensures that evidence-based/best practice models are implemented across programming, including Motivational Interviewing, Trauma-Focused Cognitive Behavioral Therapy, Trauma Informed
Care
and various best practice group curricula.
Manages
and provides direction in
crisis situations in
a
therapeutic manner.
Ensures effective performance for clinical services including
timely
and
accurate
documentation and record keeping by monitoring and analyzing system database and records and implementing corrective
action
as necessary.
Directs and may p
rovide clinical supervision and coordination of agency programs ensuring all professional, clinical, and ethical standards are
followed.
Maintains clinical
staff by recruiting, selecting, orienting, training, and coaching employees.
Evaluates employee performance and monitors employees ensuring compliance with policies and procedures.
Ensures
appropriate staff
coverage, including on-call clinical rotation.
Participates in the development and implementation of new programming and services to support short and long-term program goals and
objectives
and meet client needs by
participating
in various functional and management committee meetings and
identifying
industry trends and funding requirements.
Researches, develops, and prepares program
clinical
curriculum
, including group/day treatment services.
Assists
with the planning and development of ongoing continuing education/clinical training for all clinical staff.
Monitors staff accountability ensures outcomes and productivity.
Ensures proper
utilization
and timeliness of services and
optimizes
client care by coordinating services within the organization and with other community support services.
Represents
the program and promotes the values of the agency by
participating
in community meetings, training seminars and joint-venture collaborations.
Serves as a community resource for local agencies and others interested in program services. Interprets and
represents
assigned programs internally and externally.
Promotes the established agency culture with clinical staff.
Participates in internal and external agency meetings and provides clinical oversight and direction.
Participates in providing emergency on-call clinical and consultative services.
Provides clinical services to residents as needed.
Other Job Duties & Responsibilities
Participate in various standing, functional, and assigned committee groups.
Other duties as assigned.
Job Qualifications
A master’s degree in social work or counseling
Demonstrated leadership of high-performing teams in
youth
residential
facility
or community
behavioral/mental
health settings
2+ years supervisory/management experience, clinical supervision working with youth placed in a residential facility/victim of human trafficking/developmental disabilities is a
plus.
A minimum of five (5) years’ experience in providing mental health assessments, individual, family and group counseling, ideally with residential experience.
Licensed by the State of Ohio as a Licensed Independent Social Worker- Supervisor (LISW-
S
) or a Licensed Professional Clinical Counselor-Supervisor (PCC-S)
Must have and
maintain
a valid Ohio Driver's License,
appropriate driving
record, and
appropriate insurance
coverage
at all times
(as required by agency policy and/or insurance carriers)
Core Competencies
Collaboration:
Demonstrated
ability to work collaboratively with a variety of disciplines and levels of staff within an organizationand continuum of care
.
Communication:
Must be able to communicate, logically, concisely, and effectively, both orally and in writing
.
Detail Oriented:
Has
a high level
of need to understand how and why things go together; the ability to process detailed information effectively and consistently. Develops ideas thoroughly and meticulously into an effective plan of action. Understands and appropriately applies principles, procedures, requirements, regulations, and policies
.
Time Management:
Uses time effectively and efficiently; values time; concentrates efforts on the more important priorities.
Stress Management:
able to perform and make sound decisions under pressure and in adversity.
Clinical Acumen:
Developing knowledge of the mental illness, substance use disorders, various therapeutic modalities, and related community resources; Strong intervention. Keeps
accurate
and
appropriate records/documentation
.
Residential Knowledge:
Understands the unique culture of residential settings; articulate the mission and vision of The Centers and Cleveland Christian Home; partner with residential leaders for culture change.
Situational Leader
: Enables
and empowers team members to develop their competency and commitment in completing goals and tasks; creates an environment of trust and mutual respect and sets an example for other leaders in the organization.
Physical Demands/Work Environment
This job
operates
in a residential childcare environment, which includes crisis intervention, and de-escalation. This role routinely uses standard office equipment. While performing the duties of this job, the employee
is regularly required to
speak and hear. The employee is
frequently
required to sit for extended periods of time, stand, walk, use hands and fingers, and reach with hands and arms. Travel and work outside of normal hours may be
required
for meetings, presentations, trainings, and other events.
The Centers
is an
Equal Opportunity Employer
and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Cleveland Christian Home, 11401 Lorain Ave, Cleveland, Ohio, United States of America
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