Retail Support Member Service Representative

3 weeks ago

Lynnwood, United States Sound Credit Union Full time
Job Details Level Entry Job Location LynnwoodAlderwood - Lynnwood, WA Position Type Full Time Education Level High School Diploma or equivalent.   Salary Range $20.00 - $25.00 Hourly Travel Percentage Up to 50% Job Shift Monday - Friday, 1/2 Day Saturday's Job Category Business Development Description

Sound is looking for...

A Retail Support Member Service Representative to join our team If you have experience providing great customer service and sales experience, along with strong cash handling skills and are looking to begin a rewarding career, you may be a perfect fit for Sound Credit Union As a Retail Support Member Service Representative, you will gain a high level of knowledge about the fundamentals of banking and products and services we provide to our members to help them reach their financial goals. If you are excited to start your career in the financial industry this role is the first step on your pathway to success

In this Member Service Representative role, you'll learn about our branch positions, locations, and financial functions while doing something different every day This entry level pathway into banking will give you the opportunity to experience each Branch in your region while building your knowledge of Sound Credit Union. You will be supporting the branches in the Alderwood region. Our regions are designed based on locational proximity to provide you with reasonable commutes. After floating within your region, you will collaborate with management to join a home location.

At Sound you will experience...

  • Our purpose which is "to stand with you through all waves of life". Every day, our employees help us to live this purpose. We believe in empowering our employees to do the right thing.
  • A diverse workforce with an inclusive and supportive environment.
  • Besides competitive pay, we offer career growth, and we hold a benefits package that's consistent with our purpose, personalities, and values.
  • Teams that are living out the credit union philosophy of "people helping people".
  • Fellow employees who are dependable, genuine, inclusive, and resourceful.
  • Leaders of Sound Credit Union who embrace our Brand Purpose. At Sound, we recognize our actions strongly impact our Brand-led culture. Therefore, we commit to consistently serve as Brand Advocates by modeling desired behaviors to inspire others through being Supportive, Open, Unified, iNclusive, and by Doing the right thing.
  • Here is what a day at this job will look like

As a Retail Support Member Service Representative you will...

  • Work with members to complete transactions (i.e. deposits, withdrawals, loan payments, and transfers) including cash handling.
  • Help advise members on products and services that may be beneficial to their current financial situation.
  • Commute between branches to support team vacancies.
  • Become an expert on Sound's member focused financial products
  • Participate in trainings to master the skills and product knowledge needed to serve our members

As part of our Retail Support Team, you will help keep the branches running day to day. Not only will you get to work in multiple locations, you get paid mileage for your commute This process will allow you to find the location where you develop genuine connections and become part of a collaborative team that you can trust. The management team and branch staff are knowledgeable, supportive, inclusive and encourage creative problem solving. If you enjoy a customer facing role as well as a fast paced, growth-oriented environment, then this position will be a great fit for you.

Qualifications

Our ideal candidate will bring to the team...

  • 1 year of customer service experience

  • Sales and cash handling experience preferred

  • Ability to flexibly travel between branches

  • High School Diploma or equivalent

  • This position requires physical, in-person, face-to-face interaction.

In addition:

  • Must be bondable

  • Employer sponsorship to secure or maintain employment authorization not available

  • Must have valid driver's license and reliable transportation.

As a team member of Sound, you will receive...

  • These benefits in support of a true work/life balance:

    • These benefits in support of a true work/life balance:
      • Full medical, dental, vision, and disability for the employee [yourself] with premiums paid by Sound
      • 401(k) with 4% match - Plus discretionary profit share of up to 5% of annual salary
      • Three weeks Paid Time Off (PTO) accrued annually
      • 5 employer paid work/life balance days
      • 10 paid federal holidays every year
      • Employee assistance program for wellness counseling
      • Gym/lifestyle reimbursement
      • Free and/or discounted banking services with Sound
      • Employee Charitable Matching & Volunteer Program
      • Employee bonus program
      • Tuition assistance
      • ORCA pass
    • Incentives available for multilingual speakers

Your compensation:

At Sound Credit Union we believe in paying our employees a fair and living wage. Individual offers are made dependent upon a candidate's prior experience and education level as it pertains to their role. This strategy promotes a talented and empowering work environment that we hope you will be a part of Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates, which allows us to offer merit-based salary increases.

Minimum: $20.00
Midpoint: $22.50
Maximum: $25.00

Your hours:

An in-person schedule Monday - Friday: 9 am - 5:30 pm & rotating Saturdays: 9 am - 1 pm.

This is a full-time position ranging from 35-40 hours in a typical work week. Your daily work location will vary based on branch needs primarily located within Everett, Alderwood, and Mukilteo.

In your in-person role you will be engaging with members on a day-to-day basis as the face of Sound Credit Union Your active participation with coworkers and managers is an essential part of your impactful work.

About Sound Credit Union...

Sound Credit Union (Sound) was founded in 1940 and is one of Washington State's largest credit unions. We have 26 full-service branches located throughout the Puget Sound region. At Sound, we pride ourselves on making connections with our members, employees, and community. We'd love to share more about why Sound is somewhere you want to be, apply now, and visit our website at: www.soundcu.com.

The future is in our hands...

Sound Credit Union is proud to be an Equal Opportunity and Affirmative Action employer that is committed to diversity, equity, and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, veteran status, disability, age or any other protected status.

People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply

  • Retail Support Member Service Representative

    7 days ago

    Lynnwood, United States Sound Credit Union Full time

    Job DetailsLevel Entry Job Location LynnwoodAlderwood - Lynnwood, WA Position Type Full Time Education Level High School Diploma or equivalent. Salary Range $20.00 - $25.00 Hourly Travel Percentage Up to 50% Job Shift Monday - Friday, 1/2 Day Saturday's Job Category Business Development Description**$1,500 Sign-On Bonus!**Sound is looking for... A Retail...

  • Retail Customer Service Associate

    2 weeks ago

    Lynnwood, United States FedEx Full time

    ----Job Description---- POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs &...

  • Retail Customer Service Associate

    2 months ago

    Lynnwood, United States FedEx Office Full time

    POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

  • Retail Sales Representative

    2 months ago

    Lynnwood, United States Advantage Solutions Full time

    Are you a people person, persuasive, positive and confident? If so, we're now hiring Retail Sales Representatives and looking for people like you! We're a sales-based team seeking sharp, creative people who are comfortable calling on customers in your assigned territory, speaking with decision makers, and generating sales. You will make sure product is...

  • Guest Service Representative Day Time

    2 months ago

    Lynnwood, United States Nothing Bundt Cakes - LynnwoodShoreline Full time

    Job DescriptionJob DescriptionPosition Summary:The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential...

  • Member Service Representative

    1 week ago

    Lynnwood, United States Navy Federal Credit Union Full time

    Overview To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision....

  • Guest Service Representative Day Time

    4 weeks ago

    Lynnwood, United States Nothing Bundt Cakes Full time

    Position Summary: The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy...

  • Client Service Representative

    2 months ago

    Lynnwood, United States CareerBuilder Full time

    We uphold the timeless principle that the customer always comes first, especially in the dynamic hospitality industry. Our dedicated Client Service Representatives play a vital role in serving local communities by offering a diverse range of products and services from our esteemed clientele, enhancing brand visibility and community engagement. As a Client...

  • Member Service Representative

    1 week ago

    Lynnwood, United States Navy Federal Credit Union Full time

    Overview To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision....

  • Member Service Representative

    1 week ago

    Lynnwood, United States Navy Federal Credit Union Full time

    Overview To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision....

  • Member Service Representative

    1 day ago

    Lynnwood, United States Navy Federal Credit Union Full time

    Overview To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision....

  • Products Representative

    2 months ago

    Lynnwood, United States Becky Schuler - State Farm Agent Full time

    Position OverviewState Farm Insurance Agent located in Lynnwood, WA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Becky Schuler - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life...

  • Products Representative

    2 months ago

    Lynnwood, United States Becky Schuler - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewState Farm Insurance Agent located in Lynnwood, WA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Becky Schuler - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home...

  • Retail Sales Associate

    2 months ago

    Lynnwood, Washington, United States UNIQLO Full time

    UNIQLO Alderwood Mall*The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.As an Equal Opportunity Employer, UNIQLO USA, does not discriminate against applicants or employees because...

  • customer service representative

    4 weeks ago

    Lynnwood, United States Fogo de Chão Full time

    At Fogo de Cho, we strive to give our guests an unforgettable dining experience of discovery while showcasing the Culinary Art of Churrasco. Our mission is to ignite fire and joy to care for our team, our guests, and our communities.We believe better futures start when we bring our best to the table every day to Feed a Purposeful Future - starting with our...

  • Retail Sales Associate

    2 months ago

    Lynnwood, United States Uniqlo Co., Ltd. Full time

    Salary: $17.50 / hour UNIQLO Alderwood Mall *The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position. As an Equal Opportunity Employer, UNIQLO USA, does not discriminate against...

  • Retail Customer Service Specialist>

    3 weeks ago

    Lynnwood, United States DICK'S SPORTING GOODS INC Full time

    At DICK'S Sporting Goods , we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a...

  • Retail Customer Service Specialist

    2 months ago

    Lynnwood, United States DICK'S SPORTING GOODS INC Full time

    At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a...

  • Retail Sales Associate

    2 months ago

    Lynnwood, United States Uniqlo Co., Ltd. Full time

    Salary: $17.50 / hour UNIQLO Alderwood Mall*The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.As an Equal Opportunity Employer, UNIQLO USA, does not discriminate against...

  • Chick-fil-A Team Member

    2 weeks ago

    Lynnwood, United States Chick-fil-A Alderwood & I Full time

    We are hiring immediately for our Alderwood and & I5 location for both Front of House and Back of House Team Members! What's in it for you? Free Meal Every Shift (Up to $14 retail) Family Meal Discount (50% off retail up to $100) Health Insurance (After 1 year of employment for full-time employees) Tuition Reimbursement (Up to $1500 per quarter/semester)...