Retail Sales Associate

7 months ago

Lynnwood, United States Uniqlo Co., Ltd. Full time
Salary: $17.50 / hour

UNIQLO Alderwood Mall

*The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.

As an Equal Opportunity Employer, UNIQLO USA, does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.

*Full-Time and Part-Time Opportunities Available*

Retail Sales Associate Position Overview:
Reporting to the Store Manager, the Sales Associate is the customer service specialist of the store. They are responsible to exceed customer expectations by listening to customer needs, finding products that meet their needs, providing in depth product information about the goods they are interested in and closing the sale.

Retail Sales Associate Key Responsibilities:
  • Meet and exceed sales goals
  • Maintain brand and operational standards (visual, cleanliness, etc.)
  • Pro-actively manage customer needs and exceed expectations by utilizing the U.N.I.Q.L.O. service standard, following the Uniqlo Fundamental Principles and saying the 6 standard phrases.
  • Be knowledgeable of fitting room standards and assist when needed
  • Act as cashier when required by following cashier protocol
  • Process shipment and ensure all merchandise is represented on the floor in full size runs
  • Assist management to identify and resolve issues in the store
  • Provide product and brand knowledge to customers
  • Follow all company policy and procedures & notify management of any infractions
  • Assist with special projects as assigned by management
Retail Sales Associate Required Skills and Abilities:
  • Strong communication skills
  • Ability to calculate figures and amounts such as discounts and percentages
  • Ability to stand for long periods of time, read computer terminals, push, pull, move, lift or carry objects of at least 25 pounds.
  • Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing
Retail Sales Associate Schedule Requirements:
  • Ability to work a flexible schedule that meets the business needs, including nights, evenings and weekends.
Retail Sales Associate Education/Experience:
  • High School Diploma or G.E.D., or 6 months retail or related experience'
Retail Sales Associate Benefits:
  • Medical, dental, and vision coverage (Full-Time Employees only)
  • 401k plan - 100% match on the first 3% you contribute, 50% on the next 2% you contribute (Full-Time Employees only)
  • Paid parental leave (Full-Time Employees only)
  • Fertility benefits, including IVF (Full-Time Employees only)
  • Life insurance (Full-Time Employees only)
  • Short-term and long-term disability insurance (Full-Time Employees only)
  • HSA/FSA options (Full-Time Employees only)
  • Employee Assistance Program (Full-Time Employees only)
  • Vacation & Personal Time Off (Full-Time Employees only)
  • Sick & Wellness Time Off
  • 30% Employee Merchandise Discount
  • Employee Referral Bonus
  • Commuter benefits


The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.

As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

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