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Inbound Call Center Agent

2 months ago


Frisco, United States Careington International Corp Full time

Careington International Corporation is a solutions-oriented company. An established leader, we have been a trailblazer in the field of discount health care since 1979. Over the years, our mission has remained the same - to create discount health programs that are marketable to the employer, profitable to the provider and economical for the member. In response to a growing demand for our products and services in recent years, our growth means that we continuously strive to recruit innovators to join our fast-paced, forward-thinking team.

Careington International provides contemporary nontraditional health, wellness, and lifestyle benefits. We serve more than 30 million members across all Careington companies, brands, products, and services.

Job Details:

  • Location: 6435 Flyers Way, Frisco, TX 75033
  • Training: 4 weeks onsite, 8:00 a.m. - 4:30 p.m., Monday to Friday. 100% attendance required
  • Post-Training: 8 hour shifts onsite between 7:00 a.m. to 7:00 p.m. CST, Monday to Friday
  • Pay: Starts at $16.00 per hour, with potential increases after training and performance reviews
  • Bilingual Bonus: Possible pay increase for English-Spanish speakers after evaluation
Skills:
  • Ability to use computers and Windows applications on two monitors.
  • 1+ years' experience working with MS Office Suite
  • Professional, patient, and helpful phone manner with the ability to build strong customer relationships is vital for success
  • Bi-lingual (Spanish) is a plus
  • Prior Call Center experience is a plus but not required
Requirements:
  • Employment interviews will be conducted onsite at 6435 Flyers Way Frisco, TX 75033.
  • This job requires you to work onsite Monday to Friday.
  • Required to use a wired headset
  • Able to pass a drug screen and background check
Benefits:
  • This is a full-time position with benefits available to you and dependents on the first day of the month following 60 days of employment.
  • Accumulate paid time off, enjoy 11 paid holidays each year, access to a 401K plan with Fidelity, and ability to advance your career within the company.
  • Paydays are the 15th and last day of the month


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)