Patient Service Representative

3 weeks ago


Sugar Land, United States Advanced Dermatology and Skin Care Full time
Are you an experienced healthcare professional? Our 5-Star Dermatology Clinic in Sugar Land, TX is looking a healthcare hospitality professional to join the team. Candidates must have EXCELLENT customer service skills, a professional presentation, and a readiness to work for a busy clinic. Candidates with a working knowledge of insurance or medical reception experience will be considered with priority.

Due to an overwhelming number of responses, we will be reviewing resumes with 5+ years of hospitality, customer service, or medical reception experience, ONLY. (Please, no calls.)

We offer an 8:00-5:00 Monday through Friday schedule, a competitive salary, 15 days of paid time off per year, 401k with match, and company subsidized health insurance benefits.

Great customer service is a must Medical experience is not required, but is a plus. We can teach you what we do.

Please, no calls.

This role:
  • Welcomes and greets all patients and visitors with the highest level of customer service.
  • Reply to patient questions (in person and other) promptly.
  • Accurately collects and verifies patient demographic and insurance information.
  • Accurately document all transactions and important information via Nextech.
  • Collect payment(s) appropriately and accurately.
  • Assist patients with registration.
  • Follow standard check-in and check-out policies.
  • Monitor wait time and communicate with patients as necessary.
  • Keep waiting room and the front desk neat and tidy.
  • Schedule appointments (follow-ups or other) according to practice guidelines.
  • Understand and follow all applicable rules and regulations. (Internal policies and procedures, HIPAA, PCI compliance, etc...)
  • Maintain a working knowledge of available products and services provided by Advanced Dermatology.
Please, no calls.

Requirements

EDUCATION REQUIREMENTS
  • High School diploma or equivalent education (examples include: GED, verification of home school equivalency, partial or full completion of post-secondary education, etc.)
EXPERIENCE REQUIREMENTS
  • 5 years of customer service or medical office experience required

  • Patient Advocate

    7 days ago


    Sugar Land, United States Elevate Patient Financial Solution Full time

    Elevate Patient Financial Solutions has an exciting career opportunity available as a Patient Advocate. This position will be located onsite at Houston Methodist Sugar Land. The Full Time schedule for this role will be Tuesday-Saturday 8:00am-5:00pm. Job Summary The purpose of this position is to connect uninsured hospital patients to programs that will...


  • Sugar Land, United States Care Now Full time

    Description This position is incentive eligible. IntroductionAre you looking for a work environment where diversity and inclusion thrive? Submit your application for our Patient Representative PRN opening with CareNow today and find out what it truly means to be a part of the HCA Healthcare team.BenefitsCareNow, offers a total rewards package that supports...


  • Sugar Land, United States Stride Healthcare Management LLC Full time

    StrideCare is a fast-growing medical group who is committed to delivering personalized, quality, patient-centric care. Our team of providers and staff place patient care at the core while delivering an efficient and fulfilling experience for both patients and providers. We are seeking Patient Account Representatives that are passionate about improving the...


  • Sugar Land, United States Houston Methodist Full time

    Overview At Houston Methodist, the Patient Services Representative is responsible for performing patient check in/check out functions and appointment scheduling to facilitate the patient visit experience. This position supports timely, accurate claims submission and may perform registration and/or other revenue cycle functions. Other duties include providing...


  • Sugar Land, United States Houston Methodist Full time

    At Houston Methodist, the Patient Services Representative is responsible for performing patient check in/check out functions and appointment scheduling to facilitate the patient visit experience. This position supports timely, accurate claims submission and may perform registration and/or other revenue cycle functions. Other duties include providing general...


  • Sugar Land, United States The Reserves Network Full time

    Customer Service Representative Pay Rate: $15.50/hr. Location: Sugarland. Branch Hours: Monday - Friday 9:00 am - 7:00 pm, Saturday 9:00 am - 2:00 pm A credit union is seeking to hire a Customer Service Representative. With your strong customer servi Customer Service Representative, Customer Service, Representative, Behavioral Health, Retail, Staffing


  • Sugar Land, United States Memorial Hermann Health System Full time

    At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed...


  • Sugar Land, United States Houston Methodist Full time

    At Houston Methodist, the Environmental Services (EVS) Representative position maintains environmental and infection control standards within established policies and procedures. This position performs a variety of general cleaning tasks in assigned areas to provide a safe and attractive environment for patients, guests, and staff in accordance with...


  • Sugar Land, United States Edit Tx LLC dba Tide Cleaners Full time

    Guest Service Representative - Dry Store - **Reports To: Counter Manager & General Manager** Edit Holdings, LLC dba Tide Cleaners is seeking a Guest Service Representative to join our team! We are seeking individuals that enjoy working with people and as a team to represent Tide Dry Cleaners in the ideal manner and provide an enjoyable customer experience...


  • Sugar Land, United States Valyrian Enterprises, inc Full time

    Job DescriptionJob DescriptionValyrian Enterprises is a telecommunication-based sales and marketing firm. We help our client’s popular brands maximize their profitability and increase their overall brand exposure through innovative and creative revenue capabilities.We are looking for a self-starter entry-level Direct Customer Service Representative to...


  • Sugar Land, United States Edit TX LLC dba Tide Cleaners Full time

    Job DescriptionJob DescriptionGuest Service Representative - Dry StoreReports To: Counter Manager & General ManagerEdit Holdings, LLC dba Tide Cleaners is seeking a Guest Service Representative to join our team! We are seeking individuals that enjoy working with people and as a team to represent Tide Dry Cleaners in the ideal manner and provide an enjoyable...


  • Sugar Land, United States Edit TX LLC dba Tide Cleaners Full time

    Job DescriptionJob DescriptionGuest Service Representative - Dry StoreReports To: Counter Manager & General ManagerEdit Holdings, LLC dba Tide Cleaners is seeking a Guest Service Representative to join our team! We are seeking individuals that enjoy working with people and as a team to represent Tide Dry Cleaners in the ideal manner and provide an enjoyable...


  • Sugar Land, United States Comfort Squad Heating & Cooling Full time

    Job DescriptionJob DescriptionCustomer Service RepresentativeJOIN THE SQUAD!At Comfort Squad, we’re extremely proud of every energetic, smart and highly motivated member of our team. From our experienced technicians to helpful office personnel, everyone is passionate about doing their best to serve our customers. What about you? Do you have the passion to...


  • Sugar Land, United States Jeff Tallas Insurance Farmers Insurance Group Full time

    Job DescriptionJob DescriptionAs a Customer Service Representative with Farmers Insurance, you're responsible for working closely with the agent to service customers and help grow the agency. You'll provide important assistance with everything from policy administration to renewal preparation, cross-selling and marketing coordination. In addition,...


  • Sugar Land, United States Jeff Tallas Insurance Farmers Insurance Group Full time

    Job DescriptionJob DescriptionAs a Customer Service Representative with Farmers Insurance, you're responsible for working closely with the agent to service customers and help grow the agency. You'll provide important assistance with everything from policy administration to renewal preparation, cross-selling and marketing coordination. In addition,...


  • Sugar Land, United States Impact Home Services Full time

    **Customer Service Representative** At Impact Home Services, our business is centered on service and we're passionate about what we do. Our environment is fast-paced and offers ample opportunity to grow and develop. This position requires a high level of initiative and frequently exercises discretion and independent judgment. Our goal is to keep our...


  • Sugar Land, United States The Reserves Network Inc Full time

    Job DescriptionJob DescriptionCustomer Service RepresentativePay Rate: $15.50/hr.Location: SugarlandBranch Hours: Monday - Friday 9:00 am – 7:00 pm, Saturday 9:00 am – 2:00 pm A credit union is seeking to hire a Customer Service Representative. With your strong customer service and communication skills, you will profoundly impact the organization by...


  • Sugar Land, United States The Reserves Network Inc Full time

    Job DescriptionJob DescriptionCustomer Service RepresentativePay Rate: $15.50-17.00/hour depending upon experience Location: SugarlandBranch Hours: Monday - Friday 9:00 am – 7:00 pm, Saturday 9:00 am – 2:00 pm A credit union is seeking to hire a Customer Service Representative. With your strong customer service and communication skills, you will...


  • Sugar Land, United States Accredo Packaging Full time

    It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. We are currently seeking an Entry Level Customer Service Representative for our Sugar Land, Texas facility. In this position the individual selected will be responsible for maintaining solid customer...


  • Sugar Land, United States The Reserves Network Inc Full time

    Job DescriptionJob DescriptionCustomer Service RepresentativePay Rate: $15.50/hr.Location: SugarlandBranch Hours: Monday - Friday 9:00 am – 7:00 pm, Saturday 9:00 am – 2:00 pm A credit union is seeking to hire a Customer Service Representative. With your strong customer service and communication skills, you will profoundly impact the organization by...