Receptionist

2 weeks ago


Dallas, United States Addison Group Full time

Receptionist / Luxury Concierge Addison Group is partnering with our client to identify a polished and professional Receptionist / Luxury Concierge to join their team. This individual will be the first point of contact for guests, providing an exceptional front-office experience that reflects the high standards of a luxury brand. The ideal candidate will possess a refined demeanor, strong organizational skills, and the ability to manage multiple priorities while delivering world-class customer service. Key Responsibilities: Greet and assist clients and visitors with professionalism and warmth, ensuring a welcoming atmosphere. Coordinate front desk operations, including scheduling, guest communications, and administrative support. Handle incoming calls, messages, and inquiries promptly and courteously. Support event coordination and VIP client appointments, maintaining an elevated standard of service. Anticipate client needs and provide personalized assistance to enhance the guest experience. Maintain confidentiality and discretion when handling sensitive information. Collaborate with internal teams to ensure seamless service delivery and operational efficiency. Qualifications: Previous experience in luxury retail, hospitality, or front office environments preferred. Strong interpersonal and communication skills with a polished, professional presence. Ability to remain composed under pressure and manage multiple responsibilities with accuracy. Proficiency in Microsoft Office Suite and general office technology. High attention to detail, organization, and commitment to delivering exceptional service.


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