Customer Service Specialist

2 weeks ago


Waco, United States Rollins Full time

** Customer Service Specialist**

**Job Category****:** Customer Service **Requisition Number****:** CUSTO025446 Showing 1 location **Job Details**

**Description**

Orkin Pest Control is a leader in the pest control industry. We are looking for a Customer Service Specialist to join our successful, growing team. As a Customer Service Specialist you will provide customer service assistance to our customers over the telephone and enter customer data into the computer.

**We offer:**

* Competitive hourly pay

* Comprehensive benefits package including medical, dental, vision, maternity & life insurance

* 401(k) plan with company match and employee stock purchase plan

* Paid vacation, holidays and sick leave

* Employee discounts, tuition reimbursement, dependent scholarship awards

* Quality, comprehensive training

**Responsibilities include:**

* Contact customers to schedule and confirm service appointments

* Schedule appointments for technicians to minimize drive time and/or distance as needed, and suggest alternative routes when appropriate

* Schedule & communicate with Service Technicians to meet customer requirements

* Perform outbound calls to customers to follow-up on service received

* Perform outbound calls to customers regarding outstanding account balances

* Receive payments from past due customers

* Proficiently navigate a Windows-based & Web-based system to track routes and optimize current & future schedules

* Reschedule unserviced accounts within 24 hours

* Answer inbound customer service calls with an open, friendly greeting

* Utilize strong listening skills and probing questions to identify the customers concern and evaluate their needs

* Use strong communication skills to communicate/empathize with customers

* Work well within a team

* Participate in quality assurance processes/programs/initiatives as requested

Ideal candidate will have excellent customer service and computer skills, the ability to multi-task, follow up and work independently. If you are interested in joining our team, please apply now

Orkin, a subsidiary of Rollins, Inc., is an Equal Opportunity Employer and promote diversity through a culture of inclusion and opportunity. We actively seek transitioning military personnel and veterans. We are a drug-free environment.

Additional context: customer service, office, administrative assistant, representative, data entry, customer retention, self-starter, communication

**Qualifications**

**Skills**

**Behaviors**

**:**

**Motivations**

**:**

**Education**

**Required**

High School/GED or better.

**Experience**

**Licenses & Certifications**

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)



  • Waco, United States Beauty Brands Full time

    Job DetailsJob Location 148 - Waco, TX Position Type Full-Time/Part-Time Job Shift Day Job Category Retail Description Beauty Brands is hiring a Client Service Specialist who is passionate about helping others, loves beauty products, and works well in a team environment. Our associates provide excellent customer service and help drive engagement that...


  • Waco, United States BEAUTY BRANDS Full time

    Job DetailsJob Location148 - Waco, TXPosition TypeFull-Time/Part-TimeJob ShiftDayJob CategoryRetailDescriptionBeauty Brands is hiring a Client Service Specialist who is passionate about helping others, loves beauty products, and works well in a team environment. Our associates provide excellent customer service and help drive engagement that supports our...


  • Waco, United States Education Service Center Region 12 Full time

    Job Description: Part-Time This employee would focus on the details of the LASO/SF, Stronger Connections, and other grants, becoming the expert on the assurances and guidelines. This becomes especially important for the districts as they make spending decisions within the year. Often, districts don't spend enough and have little time at the end of the grant...


  • Waco, United States GC Services Full time

    Inte. Logix is seeking a Customer Service Representative to join our organization. In this role, you will be the first point of contact for our customers, providing assistance, resolving issues, and ensuring a positive experience. The ideal candidate Customer Service Representative, Customer Service, Customer Experience, Representative, Retail


  • Waco, United States EZCORP Full time

    We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus...


  • Waco, United States Intelogix Corporation Full time

    Overview: InteLogix is seeking a Customer Service Representative to join our organization. In this role, you will be the first point of contact for our customers, providing assistance, resolving issues, and ensuring a positive experience. The ideal candidate will have excellent communication skills, problem solving abilities and a customer-focused mindset....


  • Waco, Texas, United States SpaceX Full time

    Job Description:This opportunity is an entry level position for an individual that enjoys a fast paced environment and dynamic workload within a large team. They must be comfortable supporting task ownership within culinary, hospitality, porter, and dish teams as well as be flexible enough to switch from one to the other throughout the day as instructed by...


  • Waco, United States Envoy Air Full time

    Overview Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee...


  • Waco, United States Envoy Air Full time

    Overview: Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee flight...


  • Waco, United States Love's Travel Stops & Country Stores, Inc. Full time

    Address: 523 Atlantic Ave. Waco, GA, 30182 Benefits: * Paid Time Off * Flexible Scheduling * 401(k) - 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development Welcome to Love's! At Love's, our cashiers work in a fast-paced environment and maintain clean places while having friendly faces. They provide...


  • Waco, United States Baylor Scott & White Health Full time

    **JOB SUMMARY**The Patient Services Specialist 1, with direct oversight, provides administrative help in a physician office, clinic or other operational area that assists patients, to ensure high quality, patient-centered care. Duties include patient relations, check-in and check-out, scheduling, insurance verification and answering phones.Hours:...


  • Waco, United States Little Caesars Full time

    Main responsibilities of a cashier (Customer Service Representative - CSR): CSR Job Description: CSR's must keep the customer at the center of all that they do. Cashiers must run fast and efficient cashier operations with friendly customer service. Cashiers also need to be knowledgeable about the specials we offered. We are looking for a responsible cashier...

  • Spacex Careers

    2 months ago


    Waco, United States SpaceX Full time

    Job Description: This opportunity is an entry level position for an individual that enjoys a fast paced environment and dynamic workload within a large team. They must be comfortable supporting task ownership within culinary, hospitality, porter, and dish teams as well as be flexible enough to switch from one to the other throughout the day as instructed by...


  • Waco, United States Love's Travel Stops & Country Stores Full time

    Req ID: 437687 Address: 523 Atlantic Ave. Waco, GA, 30182 Benefits: - Paid Time Off - Flexible Scheduling - 401(k) 100% Match up to 5% - Medical/ Dental/ Vision Insurance after 30 days - Competitive Pay - Career Development Welcome to Loves! At Lo Customer Service, Cashier, Retail, Service, Commercial Driver, Customer


  • Waco, United States E.C. Barton Full time

    **Home Outlet Customer Service Representative** CAROUSEL_PARAGRAPH * Home Outlet of Waco * 5200 Franklin Avenue * Waco, Texas * Customer Service/Sales * Regular Full-Time * USD $13.00/Hr. * USD $15.00/Hr. * 2459 ** Share Job** mail_outlineGet future jobs matching this search or ** Job Description** **Overview** Our Customer Service Representatives...


  • Waco, United States Speedy Cash Inc Full time

    **Customer Service Teller - Store 180** at Speedy Cash Waco, TX If you are looking for more than a job, join Speedy Cash to start your career! **We are providing new full-time team members with a $1000 New Employee Hiring Bonus!** ***** Paid out in two installments, the first $500 paid out after six months and the additional $500 paid out at 12 months of...


  • Waco, United States Recovery Monitoring Solutions LLC Full time

    Job DescriptionJob DescriptionRecovery Monitoring Solutions is a leading provider of treatment and offender monitoring services, with corporate offices in Dallas, TX.POSITION SUMMARYA Customer Service Representative is responsible for installing and monitoring our offender surveillance, alcohol monitoring technologies and all other electronic monitoring...


  • Waco, United States Sedona Staffing TX Full time

    Job DescriptionJob DescriptionJob Title: Insurance Administration SpecialistWork Hours: Monday-Friday, 8 AM to 4:45 PMPay/Salary: Starting at $17.00/hr Overview: We are seeking a detail-oriented and proactive individual to join our team as an Insurance Administration Specialist. This role plays a crucial part in ensuring the smooth functioning of insurance...


  • Waco, Texas, United States Spectrum Full time

    AT A GLANCE: Our specialists earn an hourly base pay of $18.00, along with lucrative commission and incentives for targeted hourly earnings of $22.05/hour. We offer part-time work with Full time benefits. Our part-time employees who work at least 20 hours per week are eligible for our comprehensive benefits package including medical, dental, vision, life...


  • Waco, United States URS Medical Inc Full time

    URS Medical, in collaboration with Pediatric Home Service, is a friendly and professional leader in home health industry with a singular passion for and commitment to taking care of the child. As a leader in home health care, we help kids achieve their best lives at home and in their communities while providing our employees a fun and rewarding place to...