Parts Delivery Driver

2 weeks ago

Phoenix, United States W.W. Williams Full time

Parts Delivery Driver in Phoenix, AZ at The W.W.Williams Company **Location:**

**Experience:**

Not Specified **Job Description**

***Parts Delivery Driver:***

Due to our growing Parts business, we are looking to hire an outstanding ***Parts Delivery Driver with Customer Service Skills along with Parts Experience to join our team***

The ***Parts Delivery Driver*** will assist the customer in obtaining parts in an accurate and efficient manner ensuring ***W.W. Williams*** customer Parts needs are met. Furthermore, assists in maintaining an orderly and well-kept Parts Department in accordance with Company policies and procedures.

***Job Responsibilities:***

* Greets telephone and walk-in customers in a professional and courteous manner.

* Processes core returns and ensure customers receive documentation.

* Document deliveries accurately and follow processes to ensure audit rules are followed.

* Clean driving record.

* Assists customers with placing orders such as the following:

+ Determines parts needed by analyzing information/description provided by the customer.

+ Provides price quotes and information requested by the customer.

+ Checks parts computer for stock items and initiates special orders if necessary.

+ Converts or cross references parts numbers in support of ***W.W. Williams*** customer service objectives.

***Other Duties:***

* Assists in the physical inventory of the Parts Department.

* Maintains a clean and orderly work area according to Company policies and procedures.

* Safely operate a delivery van.

* Load and unload delivery van with parts identified for customers and deliver parts to customers.

* Ensure the highest level of customer satisfaction is achieved.

* Represent W.W. Williams in a positive and professional manner to customers and the public.

***Job Requirements:***

- Basic knowledge of heavy-duty truck/trailer maintenance/repair business and the ability to learn mechanical terminology.

- Basic knowledge of heavy-duty truck and trailer parts.

- Ability to learn ***W.W. Williams*** service objectives and apply those objectives in the performance of job duties.

- Ability to effectively communicate orally and in writing within the department and other areas of the Company as necessary.

- Ability to work with a variety of customers in a courteous and cooperative manner.

- Ability to perform basic mathematical calculations.

- Ability to remain calm and professional during peak periods of activity.

- Knowledge of organizational methods and the ability to manage multiple tasks simultaneously.

- Ability to work daily and overtime as required.

- Ability to assist in other work related areas as required.

***Minimum Requirements of the position are:***

* High school diploma or equivalent; Six (6) months of equivalent combination of education, training and experience that provides required knowledge, skills and abilities

* Valid Driver's License and Clean driving record.

EOE/AAP/M/F/Vets/Disabled

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