Business Analyst with SFDC
2 weeks ago
The Business Systems Analyst will be responsible for but not limited to the following:
Launch new features or capabilities aligned to new or existing business processes or user groups
Partner with cross-functional stakeholders to drive projects and goals
Gather business requirements and develop new business processes as part of design activities
Performs data analysis of identified data issues, if needed
Identifies use cases and develops test scenarios
Write test scripts and participate in user acceptance testing
Develop business process and training documentation as needed
Perform new and existing user training sessions
Develop business readiness plans for tool or new capability launches, including change management, communication, and support plans
Develop strategies to drive adoption of tools, improve efficiencies and increase benefits to the data governance and analytics team
Specific Knowledge & Skills:
8+ years of product planning, sales or IT experience
Strong multi-tasking and organizational skills with the ability to work under short deadlines
Self-motivated and ability to operate with limited direction in a fast-paced project-driven environment
Ability to foster collaborative and effective working relationships to build consensus with cross-functional teams such as regional sales operations, channel operations, IT, Software Enterprise, Services, Drop Ship, Legal, Marketing, Finance, Presales, Order Management, Post Sales, Supply Chain and Credit
Keen attention to detail and complex problem-solving abilities from an operational and technical perspective
Excellent communication skills, both verbal and written required
Experience working with ERP systems, Salesforce CRM & other Business Operations IT applications
Supply Chain experience
Project Management is plus
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
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