See more Collapse

Kronos Support Tech II

1 month ago

Grapevine, United States GameStop Full time

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world

SUMMARY

Working under direct supervision, the Human Resources Information Systems (HRIS) Support Technician II supports end users and is the first level of support between GameStop associates and the product team. They will help ensure that GameStop associates are able to access and properly utilize their Kronos and Workday accounts. This role will interact with his or her supervisor daily.

This role sits onsite in Grapevine, Texas.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES*

•Review/Filter incoming support requests.

•Provide basic end-user support for Kronos and Workday.

•Escalate unresolved issues or complex problems to higher-level support tiers or to vendor when necessary.

•Update manager on recurring or unresolved issues.

•Maintain HRIS end-user support documentation.

•Pull reports, as directed by supervisor.

•Assist senior Kronos engineer with special projects, as needed.

•Strictly and consistently maintain the rigorous confidentiality requirements of all HRIS & other HR roles; protect all associate data from unauthorized use.

MINIMUM QUALIFICATIONS, JOB SKILLS, ABILITIES

•Associate's degree with an accredited program in computer science, business administration, or related discipline preferred; or equivalent experience

•Intermediate knowledge of Kronos end-user support (L1/L2)

•Basic knowledge of Workday end-user support (L1).

•Basic knowledge of Kronos reports.

•Proficient knowledge of commonly used business computer systems and software, including Windows-based platforms, Microsoft Excel, Outlook.

•Ability to communicate effectively with others using written and spoken English, both via phone and email.

•Proficient ability to complete multiple, overlapping and potentially conflicting responsibilities in a fast-paced, results-oriented organizational culture

•Possess the learning capacity to receive and apply cross-functional training; willingness to assist other functions and work groups as needed so the department achieves or exceeds its overall business objectives.

•Working ability to remain flexible and adapt to changing priorities with promptness, efficiency and ease.

•Demonstrates a commitment to GameStop policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest, and ethical responsibilities, and commitment to integrity, diversity, inclusion, and maintaining a respectful workplace.

PREFERRED QUALIFICATIONS

•UKG Kronos Certification

•Workday Certification

•Basic knowledge of UKG Dimensions end-user support.

We have other current jobs related to this field that you can find below

  • Kronos Support Tech II

    2 months ago

    Grapevine, United States Gamestop Corp. Full time

    At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create...

  • Kronos Support Tech II

    4 weeks ago

    Grapevine, United States Gamestop Corp. Full time

    At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create...

  • Kronos Support Tech II

    2 weeks ago

    Grapevine, Texas, United States Gamestop Corp. Full time

    At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create...

  • HRIS Support Tech II

    2 weeks ago

    Grapevine, Texas, United States GameStop Full time

    SUMMARYWorking under direct supervision, the Human Resources Information Systems (HRIS) Support Technician II provides support for GameStop associates in accessing and utilizing their Kronos and Workday accounts. This role is based in Grapevine, Texas and involves daily interaction with the supervisor.ESSENTIAL JOB RESPONSIBILITIESReview and filter incoming...

  • HRIS Support Tech II

    4 weeks ago

    Grapevine, United States GameStop Full time

    At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create...

  • HRIS Support Tech II

    4 weeks ago

    Grapevine, United States GameStop Full time

    At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create...

  • Claims Adjuster II

    2 weeks ago

    Grapevine, United States CareGard Warranty Services Full time

    Job DescriptionJob DescriptionCareGard continues to grow. Are you interested in making your mark? Do you want to work for a company that will celebrate your wins while promoting your development? Then CareGard is the place for you!Are you a skilled mechanic searching for a company willing to invest in you?  Are you looking for growth & stability in...

  • Claims Adjuster II

    5 days ago

    Grapevine, United States CareGard Warranty Services Full time

    Job DescriptionJob DescriptionCareGard continues to grow. Are you interested in making your mark? Do you want to work for a company that will celebrate your wins while promoting your development? Then CareGard is the place for you!Are you an experienced mechanic searching for a company willing to invest in you?  Are you looking for growth & stability in...

  • Claims Adjuster II

    2 weeks ago

    Grapevine, United States CareGard Warranty Services Full time

    CareGard continues to grow. Are you interested in making your mark? Do you want to work for a company that will celebrate your wins while promoting your development? Then CareGard is the place for you! Are you a skilled mechanic searching for a company willing to invest in you? Are you looking for growth & stability in today's not-so-stable environment? (We...

  • Travel Echo Tech

    2 weeks ago

    Grapevine, Texas, United States Titan Medical Full time

    Job Description Speciality: Echo Tech Start Date: 5/28/2024 Shift: Any Length: 13 weeks Looking for a healthcare professional with a minimum of 2 years experience as an Echo Tech in TX. At our company, we prioritize the well-being and success of our medical professionals. We are dedicated to providing top-notch placements, great living arrangements, fair...

  • Radiology Tech PRN

    3 weeks ago

    Grapevine, United States Medical City Dallas Full time

    Description IntroductionDo you want to join an organization that invests in you as a(an) Radiology Tech PRN? At Medical City Dallas, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.BenefitsMedical City Dallas, offers a total rewards package that supports the...

  • Radiology Tech PRN

    3 weeks ago

    Grapevine, United States Medical City Dallas Full time

    Description IntroductionDo you want to join an organization that invests in you as a(an) Radiology Tech PRN? At Medical City Dallas, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.BenefitsMedical City Dallas, offers a total rewards package that supports the...

  • Claims Adjuster II

    4 weeks ago

    Grapevine, United States CareGard Warranty Services Full time

    Job DescriptionJob DescriptionCareGard continues to grow. Are you interested in making your mark? Do you want to work for a company that will celebrate your wins while promoting your development? Then CareGard is the place for you!Are you a skilled mechanic searching for a company willing to invest in you?  Are you looking for growth & stability in...

  • Claims Adjuster II

    3 weeks ago

    Grapevine, United States CareGard Warranty Services Full time

    CareGard continues to grow. Are you interested in making your mark? Do you want to work for a company that will celebrate your wins while promoting your development? Then CareGard is the place for you! Are you a skilled mechanic searching for a company willing to invest in you? Are you looking for growth & stability in today's not-so-stable environment? (We...

  • IT/Desktop Support Technician

    4 weeks ago

    Grapevine, United States Liberty Software Full time

    Job DescriptionJob DescriptionSalary: $25 - $26/hourJob Title: IT/Desktop Support TechnicianLocation: Grapevine, TX (in-office position)Liberty Software is seeking an IT professional with broad experience and a heart for service to join our "Tech Team" as an IT/Desktop Support Technician. We are proud to serve independent pharmacies nationwide with our...

  • Sales Support Associate II(22-30hrs)

    1 month ago

    Grapevine, Texas, United States Tapestry Full time

    Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the...

  • Sales Support Associate II(22-30hrs)

    4 weeks ago

    Grapevine, United States Tapestry Full time

    Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the...

  • IT/Desktop Support Technician

    2 weeks ago

    Grapevine, Texas, United States Liberty Software Full time

    Job DescriptionJob DescriptionSalary: $25 - $26/hourJob Title: IT/Desktop Support TechnicianLocation: Grapevine, TX (in-office position)Liberty Software is seeking an IT professional with broad experience and a heart for service to join our "Tech Team" as an IT / Desktop Support Technician. We are proud to serve independent pharmacies nationwide with our...

  • Tech - L1 Repair

    3 weeks ago

    Grapevine, United States Sms Infocomm Corporation Full time

    **Summary** The Computer Technician will be responsible for providing computer diagnostics and repairs. **Essential Duties and Responsibilities include the following. Other Duties not listed may be assigned.** Daily Responsibilities % of Job 90% - Take apart and re-assemble computer components and parts. - Resolve hardware technical issues within time...

  • Maintenance Associate II

    1 day ago

    Grapevine, United States GameStop Full time

    SUMMARY The Maintenance Associate II provides entry-level support to the Maintenance Department by applying predictive and preventive maintenance procedures for all facility equipment. The Maintenance Associate II work with general supervision and will interact with a supervisor several times a week, perhaps daily, to receive guidance and feedback. Many...