Customer Service Representative

2 weeks ago


Cincinnati, United States SpringDot Full time
Job DescriptionJob Description

We are seeking a Customer Service Representative to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
Company DescriptionSpringDot is based in Cincinnati, and in its 4th generation of family ownership. Join a group of extremely close employees who are very passionate about their company and their employees.Company DescriptionSpringDot is based in Cincinnati, and in its 4th generation of family ownership. Join a group of extremely close employees who are very passionate about their company and their employees.

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