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Triage

2 months ago


Chicago, United States ENT Partners Full time
FULL TIME TRIAGE ROLE

Our busy practice is seeking a highly skilled and organized Triage assistant for our Medical Director with a focus on Scribing and some Research. The successful candidate will have excellent communication skills, a strong understanding of medical terminology, and experience working in a medical setting. The candidate will have the opportunity to participate in clinical research. If you are a self-motivated individual with a passion for healthcare and strong attention to detail, we encourage you to apply for this exciting opportunity to work as a Scribe for our Medical Director at our Otolaryngology Practice.

The Scribe role will be responsible for documenting all patient visits, procedures, and medical records in real-time, as well as supporting the Medical Director and Lead Medical Assistant in other administrative and clinical tasks. The Research role will provide an opportunity for the candidate to participate with the research team and potentially receive mention on published papers. The goal for this position is to help candidates match for future residency programs.

PRIMARY RESPONSIBILITIES
•Route calls and answer questions pertaining to treatment, medication, and procedures.
•Accompany the Medical Director during patient visits, documenting patient history, examination, and treatment plans in real-time.
•Ensure all medical records are accurately and promptly recorded in the electronic health records system.
•Transcribe dictated notes and patient reports.
•Communicate with patients and their families as needed.
•Assist the Medical Director with administrative tasks, including scheduling appointments, answering phone calls, coordinating telehealth visits, connecting peer-to-peer calls, and managing the calendar.
•Participate in meetings, trainings, and other professional development opportunities as needed.
•Clinical research involvement will be assigned and coordinated by the Medical Director.
•Maintain the confidentiality and security of patient records and information.
•The Scribe must be available to work scheduled hours, travel between all office locations where their assigned provider hosts clinic.
•The Lead MA will assign a weekly schedule not to exceed 40 hours.
•The schedule may be between the hours of 7AM to 7PM.
•The schedule may be 5 days including Monday to Friday.

This is a full-time position with a Monday-Friday schedule, although some evening or weekend work may be required. The work environment is a busy medical practice, which may be fast-paced and require the ability to handle multiple tasks at once. The position will require standing and sitting for extended periods and may require some light lifting.

QUALIFICATIONS
•Medical Degree in healthcare or related field; Registered Nurse or relevant experience will be considered as a substitute for educational experience.
•Minimum of 1 years' experience working as a medical scribe or triage required, equivalency accepted given education.
•Strong knowledge of medical terminology and clinical practices.
•Excellent written and verbal communication skills.
•Strong attention to detail and accuracy.
•Proficiency in using electronic health records systems.
•Ability to multitask and manage time effectively.
•Ability to work independently and as part of a team.
•Bilingual preferred.

SUPERVISORY RESPONSIBILITY
•This position has no supervisory responsibility.

CERTIFICATES, LICENSES, REGISTRATIONS
•All employees are required to provide proof of vaccination or exemption.

ENT is a drug-free environment and an Equal Opportunity Employer. We offer competitive salaries and benefits, including medical/dental, life and disability coverage, generous vision benefits, a 401 (k) plan with a match, vacation time, and weekends and major holidays off.
Skills & Requirements Qualifications