MS Director-Security
2 weeks ago
Prosegur is now hiring for a Regional Director of Security in San Antonio, TX
The LATAM Regional Director of Security is responsible for managing the security operations program compromised of US-based regional security management, local security management, datacenter security operations and upcoming security projects.
The Regional Director of Security acts as a liaison between global client datacenter security operations management and local branches, driving progress in key security projects and initiatives, through process development, project management and measurement of key performance indicators.
Direct reports include US-based Regional Security Manager, EH&S Manager, Risk Analyst and Finance & Logistics Coordinator.
The Regional Director of Security is accountable for operational service delivery, driving safety culture, and fostering process improvement through collaborative cross-functional efforts with client teams. This position reports directly to the Director of Security.
Essential Functions:
1. Strategically aligns regional operations team into a singular, cohesive group; prioritized to
meet the client's data center security operations requirements.
2. Anticipates, develops, and drives the business' most strategic priorities to meet
service requirements, exceed quality targets and optimize field security operations effectiveness.
3. Acts as a trusted advisor to the Director of Security and client directors while also facilitating a healthy rhythm of team and business operations forums.
4. Proactively manages the regional security operations team toward strategic goals and
deliverables.
5. Create strong internal and external networks, ensuring alignment between the operations team, the shared services team and the Client.
6. Nurture Client relationship across all pillars.
7. Ensures security operations team is functioning effectively and efficiently, with security
operation non-negotiables, process enhancement and scalability at the forefront of decision-
making.
8. Holds team members accountable for their commitments, removes roadblocks to their
work, and leverages organizational resources to improve delivery.
9. Provides regular reports that communicate team performance, project delivery, progress
to milestones, and impacts to service delivery, meeting required client SLAs and KPIs.
10. Acts as the Datacenter subject matter expert on Operations Standard Operating
Procedures (SOP); evaluates effectiveness and adherence to the Operations SOP and
provides recommendations for improvement.
11. Actively seeks and creates opportunities for collaboration across customers, partners, and
internal groups to drive long-term solutions.
12. Leads program-wide projects and initiatives that encourage process improvement and
innovation and the use of tools that support the program across teams.
13. Drives an effective and holistic approach to project completion and consistent communication
and messaging.
14. Prepares reports and records for management team.
15. Leads business meetings and gives updates to Client on projects.
16. Builds and facilitates teamwork and partnerships across different business units.
17. Act as the principal point of contact for the operations team and Client for any SS-related
inquiries.
18. Responsible for timely and accurate budget projections.
19. Evaluates current procedures, practices, and precedents for accomplishing activities and
functions relative to security, with continuous process improvement at the forefront of decision making.
EDUCATION / EXPERIENCE
•Bachelor's degree in business, management or related field and 10-15 years of progressive
management roles in physical security, contract security, or account management, or an
equivalent combination of education and experience sufficient to perform the essential
functions of the job, as determined by the company.
•3-5 years of experience in a director level position.
•Datacenter experience a plus.
SPECIAL REQUIREMENTS
•Able to travel (international or domestic, as required) approximately 25% of the time or
more, occasionally with limited notice.
•Able to work evening or weekend hours when required, such as during an emergency event or
crisis.
•Bilingual ability is essential to success of cross-functional collaboration with local operations
management.
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