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Customer Service Representative- Entry Level

3 months ago

Westfield, United States Maverick Solutions Full time

Join our team and help create impactful fundraising events that support meaningful causes. We're looking for an enthusiastic Entry-Level Customer Service Representative eager to contribute to our mission and gain valuable experience in customer service and event support.

Key Responsibilities:

  • Be the first point of contact for donors, participants, and community members, providing information about our events and initiatives.
  • Assist with event logistics and preparation, ensuring clear communication and a seamless experience for all attendees.
  • Resolve issues professionally, ensuring donors and participants feel valued.
  • Accurately update donor information, contributions, and event details in our database.
  • Collaborate with fundraising and event teams to ensure smooth event execution and high donor satisfaction.
Benefits:
  • Extensive training and development opportunities.
  • Room for growth and advancement.
  • Supportive, mission-driven work environment.
  • Competitive pay package.
Qualifications:
  • No experience required; full training provided.
  • Strong communication skills, both verbal and written.
  • Empathy and professionalism in handling donor and participant interactions.
  • Basic computer skills with the ability to learn new systems quickly.
  • Strong problem-solving skills and attention to detail.
  • Ability to work independently and within a team.