Donor Site Representative
3 weeks ago
Overview:
Memorial Blood Centers (MBC.ORG), a division of Innovative Blood Resources (www.innovativebloodresources.org), has been saving and sustaining lives since 1948. We supply blood and blood components, state-of-the-art laboratory services, and biomedical expertise to area healthcare partners, national blood centers, biotechnology companies, research institutions, and international clients. Operating 10 donor centers and conducting hundreds of blood drives each month, we are proud to be an independent nonprofit that supplies over 30 area hospitals and more than a dozen air ambulances with life-saving bloodfrom our community, for our community.
Responsibilities:Summary:
This position ensures that blood collection goals are met by checking in arriving donors and recruiting donors to our donor centers for future appointments. Acts as a site greeter, building relationships with the donors in the donor sites geographical area. Provides excellent customer service to donors and guests.
Location: Apple Valley Center (training is at St. Paul Center)
Schedule: Monday - Friday with every 3rd Sunday rotation. Typical hours Mon-Tues 10:30am - 7pm, Wed-Thurs 9am - 5:30pm, Fri 7am - 3:30pm, (Sun 7am - 3:30pm)
Job Responsibilities:
- Calling donors Calls appropriate donors based on inventory needs. Understands minimum requirements for donor recruitment and donor deferral guidelines. Uses assertive communication to secure appointments. Participates in programs to increase donor base, such as cold calling to bring in new donors, lapsed donors, and frequency campaigns. Meets individual and team goals to complete a minimum number of appointments per hour, dials per hour and maintain a high percentage of donors scheduled to show up for their appointment.
- Appointments Scheduling, canceling, and rescheduling donor appointments. Reminds donors of upcoming appointments and places calls to donors who do not cancel or show up for their scheduled appointments.
- Data entry Maintains accurate donor files and fills out appropriate forms.
- Greeter Greets donor upon arrival, directs donor to sign in and read required pre-donation materials, and asks donor to setup their next donation appointment.
- Assists with opening and closing duties.
- Trainer of new and current staff Aids in training of new and existing employees. Provides coaching and assists in problem solving for new and current staff.
Benefits: Full Benefits Including: Medical, Dental, Vision, Paid Time Off, Sick Days, and Retirement Plan
Qualifications:Education:
High school diploma or equivalent
License:
Valid Driver's License
Other:
Minimum 1 year experience in telemarketing and/or customer service
Ability to organize and prioritize
Basic computer, typing skills and math skills
Excellent interpersonal communication skills
Accurate oral and written communication skills
Persuasive sales skills
Ability to work independently and meet deadlines
Willingness to follow direction
-
Donor Site Representative
2 weeks ago
St Paul, United States Innovative Blood Resources Full timeOverview: Memorial Blood Centers (MBC.ORG), a division of Innovative Blood Resources (www.innovativebloodresources.org), has been saving and sustaining lives since 1948. We supply blood and blood components, state-of-the-art laboratory services, and biomedical expertise to area healthcare partners, national blood centers, biotechnology companies, research...
-
Donor Site Representative
2 weeks ago
Saint Paul, Minnesota, United States Innovative Blood Resources Full timeDonor Site RepresentativeJob LocationsUS-MN-St. PaulID CategoryAdministrative/ClericalWork Location TypePhysicalTypeRegular Full-TimeOverviewMemorial Blood Centers (MBC.ORG), a division of Innovative Blood Resources ), has been saving and sustaining lives since 1948. We supply blood and blood components, state-of-the-art laboratory services, and biomedical...
-
Donor Site Representative
2 weeks ago
Saint Paul, Minnesota, United States Innovative Blood Resources Full timeDonor Site Representative - TemporaryJob LocationsUS-MN-St. PaulID CategoryAdministrative/ClericalWork Location TypePhysicalTypeRegular Full-TimeOverviewMemorial Blood Centers (MBC.ORG), a division of Innovative Blood Resources ), has been saving and sustaining lives since 1948. We supply blood and blood components, state-of-the-art laboratory services, and...
-
St Paul, United States American Red Cross Full timePlease use Google Chrome or Mozilla Firefox when accessing Candidate Home.By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?Join us—Where your Career is a Force for Good!Job Description:Position...
-
Donor Recruitment Account Manager: Twin Cities
23 hours ago
St Paul, United States American Red Cross Full timePlease use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good! Job Description: Position...
-
St. Paul, United States American Red Cross Full timeBy joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good! Job Description: Position Note: This position will support: Hennepin County & Ramsey County. Why...
-
Hospital Services Representative/ Driver
6 days ago
St Paul, United States Innovative Blood Resources Full timeHospital Services Representative/ DriverJob Locations US-MN-St. PaulID 2024-6404Category Transportation/WarehouseWork Location Type PhysicalType Regular Full-TimeOverviewMemorial Blood Centers (MBC.ORG), a division of Innovative Blood Resources (www.innovativebloodresources.org), has been saving and sustaining lives since 1948. We supply blood and blood...
-
Patient Access Representative
5 days ago
St Paul, United States Howard County Medical Center Full timePatient Access Representative Howard County Medical Center invites applications for the position of Patient Access Representative at its location in St. Paul, Nebraska. The Patient Access Representative registers patients, conducts patient interviews, explains patient bill of rights, and collects patient signature on appropriate forms. This position is also...
-
Saint Paul, United States American Red Cross Full timePlease use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good! Job...
-
Grant and Development Advisor
2 weeks ago
St Paul, United States Minnesota Council of Nonprofits Full timeUnion Gospel Mission Twin Cities (UGMTC) provides life transforming pathways for all people experiencing hunger, homelessness and addiction. We are a 501(c)(3) organization. The Union Gospel Mission Twin Cities Development Advisor team is dedicated to the identification, cultivation, and engagement of major donors to secure major gifts. To do this, the team...
-
Saint Paul, Minnesota, United States American Red Cross Full timeBy joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?Join us-Where your Career is a Force for GoodJob Description:Position Note: This position will support: Hennepin County & Ramsey County.Why Choose...
-
Associate VP Development Operations
5 days ago
St. Paul, United States CommonBond Full timeHome is the foundation for everything in life. Since 1971, our model has been about supporting residents in finding stability and achieving their goals. It's why we're more than housing-we combine quality affordable homes with our on-site Advantage Services-because we believe that with the right support and opportunities, all people can thrive. Today, over...
-
Associate VP Development Operations
4 days ago
St. Paul, United States CommonBond Communities Full timeDescription Home is the foundation for everything in life. Since 1971, our model has been about supporting residents in finding stability and achieving their goals. It's why we're more than housing-we combine quality affordable homes with our on-site Advantage Services-because we believe that with the right support and opportunities, all people can thrive....
-
Development and Communications Manager
1 month ago
St Paul, United States EPIP Full timeDevelopment and Communications Manager (MP) Posted on September 04, 2019 Organization Profile Mary's Pence is a faith based feminist organization inspired by Catholic Social teachings. Believing we are each called to make the world a better place, we support women in the Americas through both social and economic development. Our commitment to justice...
-
Driver (Mobile Assistant)
5 days ago
St Paul, United States Covelo Group Full timeUnder the supervision of the Mobile Operations and the day-to-day work direction of the mobile or center charge nurse, the Driver MobileAssistant operates a self-contained mobile blood collection unit, setting up at remote blood collection (mobile) sites and returning to the BloodCenter. What you will do At mobile locations, act as Donor Room Assistant...
-
St Paul, United States Innovative Blood Resources Full timeContact Center Associate/Apheresis Tele-Recruiter, EnterpriseJob Locations US-MN-St. PaulID 2024-5962Category Hidden (84226)Work Location Type RemoteType Regular Full-TimeOverviewMemorial Blood Centers (MBC.ORG), a division of Innovative Blood Resources (www.innovativebloodresources.org), has been saving and sustaining lives since 1948. We supply blood...
-
DOT Driver
2 weeks ago
St Paul, United States Innovative Blood Resources Full timeOverview: Memorial Blood Centers (MBC.ORG), a division of Innovative Blood Resources (www.innovativebloodresources.org), has been saving and sustaining lives since 1948. We supply blood and blood components, state-of-the-art laboratory services, and biomedical expertise to area healthcare partners, national blood centers, biotechnology companies, research...
-
Warehouse Driver
3 weeks ago
St Paul, United States PCs for People Full timePCs for People is seeking a full-time Delivery Driver and Warehouse Associate to assist with the collecting and processing of donated computer equipment from our clients. It is expected that time will be split between driving our box truck to collect computer equipment from business clients, organizing, processing, and moving inventory within the warehouse,...
-
Planned Giving Officer
2 days ago
St Paul, United States Twin Cities PBS Full timeTwin Cities PBS (TPT) is one of the most innovative public media organizations in the country. Every day, TPT uses the power of media to advance the arts, spur learning, help young people succeed and help adults age vitally. TPT presents extraordinary PBS programming and also produces award-winning content for the national PBS system. Twin Cities PBS has a...
-
Site Front Desk Assistant
4 days ago
St. Paul, United States CommonBond Communities Full timeDescription Home is the foundation for everything in life. Since 1971, our model has been about supporting residents in finding stability and achieving their goals. It's why we're more than housing-we combine quality affordable homes with our on-site Advantage Services-because we believe that with the right support and opportunities, all people can thrive....