Line Service Manager

4 weeks ago

Tucson, United States Million Air Full time

Our motto, "We are Ladies and Gentlemen, serving Ladies and Gentlemen", is evident in every interaction with our customers, co-workers, and team mates. We strive to find the best and brightest talent for each position within our organization, enabling the unique qualities of each individual to shine and compliment the entire team.The line service manager is responsible for creating and leading an exceptional line service team. This position is responsible for insuring efficient service for all internal and external customers by using excellent, in-depth knowledge of company procedures. Line service manager will work closely with customer service manager and FBO manager. Responsibilities and DutiesManage line service department prioritizing, assigning, and monitoring supervisors work, conducting performance evaluations with supervisors, providing training goals with Training/Safety Tech.Review line service team payroll, manage overtime, and submit to payroll for processingResponsible for hiring process to create a well-rounded team with customer and safety focusOversee facility startup to include facility security, vehicle maintenance checks, equipment service and statusFuel management - including monitor of fuel inventory, reconciliation of load receipts, ordering fuel as neededCommunication with supervisors in daily pass down meetingAircraft storage, movement, hangar arrangement, anticipate needs for arrivals and departures.Damage prevention and implementation of safety proceduresSupport of trainers, safety techs, and line service teamTeam training - must meet DOT regulationsReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. CompetenciesCustomer focus-naturally outgoing/extrovertedCommunicate with customers and employees in person, on phone, and through radio communicationsMust be able to operate a motor vehicle and be insurable by our insurance company (Requires clean driving record)Strong computer skills including Microsoft office productsBasic mathematical knowledgeBi-linqual preferredReporting Relationship This position reports to the General Manager Work Environment This position works outside in all types of weather conditions and direct contact with both moving and non-moving aircraft. This position may be exposed to hazardous noise levels, chemicals, fumes, and machinery. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, to include but not limited to:Must be able to lift 75 poundsPossible exposure to hazardous noise levels, chemicals, fumes, and machineryOutside work in all types of weather conditionsPosition requires bending, lifting, walking, stooping, squatting, gripping and climbing a ladderPosition Type and Expected Hours of Work This is an exempt position This position may requires working evenings and weekends, and on scheduled company holidays. Travel No travel is expected for this position. Education, Experience and Eligibility QualificationsMinimum five (5) years line service experience including fuel management and supervisory dutiesHigh School Diploma or equivalentAbility to work evenings, weekends, and holidaysAcceptable driving recordAbility to pass a background checkZero tolerance drug free employer includes pre-employment and random screeningAAP/EEO StatementMillion Air is an Equal Opportunity/Affirmative Action Employer/Protected Veteran/DisabledOther DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Duties, Responsibilities, and activities may change at any time with our without notice.

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