Tenant Services Coordinator

2 weeks ago

Washington, United States LHH Full time

LHH is currently partnering with a well-known Property Management company in the Washington, DC area looking to bring on a Tenant Services Coordinator. This is a long term contract role for the next 4+ months and will begin ASAP. The position is fully onsite 5 days a week and will have occasional weekend hours that are flexible based on schedule. The hourly pay for the position is between $23-$27 per hour. The ideal candidate will have a passion for the industry, strong customer service experience and a go getter attitude

The ideal candidate will be a self-motivated individual with strong organizational skills, attention to detail, and the ability to effectively communicate with tenants, vendors, and other stakeholders. This position will report directly to the Property Manager and assist in various aspects of property management.

Key Responsibilities:

  • Assist the Property Manager in day-to-day operations of assigned properties.
  • Respond to tenant inquiries and concerns promptly and professionally, maintaining excellent tenant relations.
  • Coordinate maintenance and repairs with vendors and maintenance staff, ensuring timely completion and adherence to quality standards.
  • Conduct regular property inspections to identify maintenance issues, safety hazards, and opportunities for improvement.
  • Assist in leasing activities, including showing vacant units to prospective tenants, processing applications, and executing lease agreements.
  • Prepare and maintain accurate records of property expenses, rent payments, and other financial transactions.
  • Assist with budget preparation and variance analysis, identifying cost-saving opportunities and optimizing property performance.
  • Ensure compliance with lease agreements, property regulations, and local ordinances.
  • Collaborate with the property management team to develop and implement strategies for maximizing property value and occupancy rates.
  • Perform other duties as assigned by the Property Manager or senior management.

Qualifications:

  • Previous experience in property management or related field preferred.
  • Strong interpersonal and communication skills, with the ability to interact professionally with tenants, vendors, and team members.
  • Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Proficiency in Microsoft Office Suite and property management software.
  • Knowledge of fair housing laws, lease agreements, and property regulations.
  • Detail-oriented and proactive approach to problem-solving.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • High school diploma or equivalent required; additional education or certification in property management or related field preferred.

This is a temporary position with the possibility of extension based on business needs and performance. If you are a motivated individual with a passion for property management and customer service, we encourage you to apply

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

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