Customer Service Representative- Middleton, WI

1 week ago

Middleton, United States Future Foam Incorporated Full time

/ / / Customer Service Representative- Middleton, WI **Customer Service Representative- Middleton, WI**

****

**Summary Description**

The selected candidate will be an active contributor to the Administrative Office, Sales, and Operations teams. He/she will work in conjunction with the sales and manufacturing team to ensure customer orders are entered, scheduled, and delivered in a timely manner. Major functions of this position are customer facing, requiring a high level of professionalism. The ideal candidate will have a background in customer service, sales, or office management and be able to multi-task while maintaining a high level of detail orientation. We are interested in highly motivated, technically-minded, individuals with a hunger for excellence.

**PRIMARY DUTIES AND RESPONSIBILITIES**

Responsible for accurately and timely order entry, creating and updating customer accounts, processing return/credit requests, and maintaining internal SKU data within Unix.

Responsive answering of customer service related phone calls and emails throughout the workday. Timely resolution of customer requests or questions.

Assist Production Scheduler in producing daily production/shipping schedules, targeting the optimization of internal production planning and customer service demands.

Run month-end sales reporting for Middleton-based business units through UNIX platform.

Responsible for learning procedural, policy, and system enhancements and adapting to changes as we grow.

Responsible for monitoring customer service satisfaction levels and interacting with customers, co-workers, and outside sales representatives via phone and email.

File and maintain organization of required paperwork

Responsible for quality assurance/audit of work duties.

Maintain a positive and respectful work environment with customers, co-workers, and vendors.

Responds to all internal and external requests for information.

Perform other duties as required by the supervisor.

**EDUCATION AND QUALIFICATIONS**

**Educational Requirement:** High school diploma/GED required. Associate or Bachelors degree a plus.

**Qualifications:** The preferred candidate will have 3+ years of experience in a customer service, sales, or customer-facing role.

Excellent organizations skills, strong attention to details, the ability to multi task and adapt to changing priorities.

Strong troubleshooting and computer skills.

Professionalism, integrity, and the ability to work both individually and in a team environment.

Proven work experience as a logistics manager with a record of successful logistics management and leadership.

**Computer Skills:** Proficient in MS Office including Word, Excel, and Outlook. Experience with UNIX preferred. Good computer skills and understanding of website navigation is necessary.

**BENEFITS**

We offer comprehensive benefits to keep you healthy and happy as you grow in your life and career:

Health, Dental & Vision Coverage

401(k) with a Company Contribution

Paid Vacation and PTO.

Paid Holidays

Health Savings Account

Flexible Spending Account

Training and Development

Short & Long Term Disability

Life Insurance

**PHYSICAL ACTIVITIES AND WORKING CONDITIONS**

**Environment****:** 98% Office Environment

2% Production Floor

*Compensation commensurate with experience*

Apply Now

**Current Openings**

  • Customer Service Representative

    1 month ago

    Middleton, United States The QTI Group Full time

    **LOCATION:** Middleton, WI **Summary:** **Customer Service Representative**, located in Middleton. The ideal candidate will be a go-getter and reliable. This is a temporary to hire opportunity with a schedule of Monday - Friday, between the hours of 7:00 am and 5:00 pm and a pay rate of $18+/hour, based on experience. Don't miss out on this exciting...

  • Customer Service Representative

    3 weeks ago

    Middleton, United States The QTI Group Full time

    **LOCATION:** Middleton, WI **Summary:** **Customer Service Representative**, located in Middleton. The ideal candidate will be a go-getter and reliable. This is a temporary to hire opportunity with a schedule of Monday - Friday, between the hours of 7:00 am and 5:00 pm and a pay rate of $18+/hour, based on experience. Don't miss out on this exciting...

  • Substitute Teacher in Middleton-cross Plains Area

    7 days ago

    Middleton, United States Middleton-Cross Plains Area School District Full time

    _**Edustaff LLC is eagerly seeking to hire Substitute Teachers for The Middleton-Cross Plains Area School District for the 2024-25 School Year!**_ **Pay: $158 per day for Daily Substitute Teachers** **What are the benefits of working as an Edustaff Substitute Teacher?** - **Flexible schedule**-Take assignments as little or as often as you’d like! - Make...

  • Maintenance Planner/scheduler

    1 week ago

    Middleton, United States FUTURE FOAM, INC. Full time

    **Maintenance Planner/Scheduler (CMMS) - Middleton, WI** Future Foam, Inc., is a leading manufacturer of polyurethane foam products that has been family owned for over 60 years. Its primary focus is to provide excellent quality and service throughout the manufacturing process. With over 30 facilities across the United States and internationally, we take...

  • Maintenance Planner/scheduler

    2 weeks ago

    Middleton, United States FUTURE FOAM, INC. Full time

    **Maintenance Planner/Scheduler (CMMS) - Middleton, WI** Future Foam, Inc., is a leading manufacturer of polyurethane foam products that has been family owned for over 60 years. Its primary focus is to provide excellent quality and service throughout the manufacturing process. With over 30 facilities across the United States and internationally, we take...

  • Experienced General Dentist

    2 months ago

    Middleton, United States Heartland Dental Full time

    Req ID: 86923 Supported Practice: West University Family Dentistry Category: General Dentist Location: 6301 W University Ave, Middleton, WI 53562 Years of Experience: 4-7 years Work in an environment that encourages full clinical autonomy, balanced with the ability to tap into a robust mentor program and a network of more than 2,300 doctors. Experience a...

  • Experienced General Dentist

    3 weeks ago

    Middleton, United States Heartland Dental Full time

    Req ID: 86923 Supported Practice: West University Family Dentistry Category: General Dentist Location: 6301 W University Ave, Middleton, WI 53562 Years of Experience: 4-7 years Work in an environment that encourages full clinical autonomy, balanced with the ability to tap into a robust mentor program and a network of more than 2,300 doctors. Experience a...

  • On Call/Casual Building Inspector

    1 week ago

    Middleton, Wisconsin, United States City of Middleton, WI Full time

    Salary: $45.00 Hourly Location : City Hall - Middleton, WI Job Type: Occasional - Technical/Specialist Job Number: Department: Inspection Opening Date: 05/14/2024 FLSA: Non-Exempt Bargaining Unit: NR General Description The On Call/Casual Inspector (Building/Electrical/Plumbing) provides on call/as needed inspection work for the City of Middleton in the...

  • Travel Nurse RN

    3 weeks ago

    Middleton, United States Health Carousel Travel Nursing and Allied Health Full time

    Health Carousel Nursing and Allied Health is seeking a qualified Psych Travel RN for the following assignment: Estimated Start Date: ASAP Location: Middleton, WIShift: DaysHours Per Week: 36Assignment Length: 13 weeks

  • Patient Care Representative Front Desk

    3 weeks ago

    Middleton, United States Middleton Family Medicine Full time

    Patient Care Representative Middleton Family Medicine is seeking enthusiastic, detail-oriented, and reliable candidates for our Patient Care Representative (PCR) role to support our Primary Care Department. This position requires excellent verbal and written communication skills, computer proficiency, and exemplary customer service skills, with the...

  • Travel Nurse RN

    7 days ago

    Middleton, Wisconsin, Dane County, WI, United States Health Carousel Travel Nursing and Allied Health Full time

    Health Carousel Nursing and Allied Health is seeking a qualified Psych Travel RN for the following assignment: Estimated Start Date: ASAP Location: Middleton, WIShift: DaysHours Per Week: 36Assignment Length: 13 weeks

  • Spa Specialist

    1 week ago

    Middleton, United States Contour Spa Middleton Full time

    **Job description** Contour Spa is the fastest growing cryotherapy business in the US. Contour Spa is a localized cryotherapy business that helps people lose inches and helps with pain management. The opportunities at Contour Spa are endless!! At Contour Spa Middleton, we are looking for top talent individuals looking to further their career in health and...

  • Apartment Maintenance Technician- Middleton WI

    2 months ago

    Middleton, United States Axiom Properties Full time

    Job DescriptionJob Description Axiom Properties is seeking a dedicated individual to join our team as a Maintenance Tech at Springtree Apartment communities in Middleton.Salary Opportunity $19-$25 depending on expereinceResponsibilities:Performing routine apartment maintenance tasks such as plumbing, electrical, HVAC, and carpentry workResponding promptly to...

  • Patient Care Representative Front Desk

    4 weeks ago

    Middleton, United States Middleton Family Medicine Full time

    Patient Care Representative Middleton Family Medicine is seeking enthusiastic, detail-oriented, and reliable candidates for our Patient Care Representative (PCR) role to support our Primary Care Department. This position requires excellent verbal and written communication skills, computer proficiency, and exemplary customer service skills, with the abilities...

  • Patient Care Representative Front Desk

    1 week ago

    Middleton, United States Middleton Family Medicine Full time

    Patient Care Representative Middleton Family Medicine is seeking enthusiastic, detail-oriented, and reliable candidates for our Patient Care Representative (PCR) role to support our Primary Care Department. This position requires excellent verbal and written communication skills, computer proficiency, and exemplary customer service skills, with the abilities...

  • Patient Care Representative Front Desk

    3 weeks ago

    Middleton, United States Middleton Family Medicine Full time

    Patient Care Representative Middleton Family Medicine is seeking enthusiastic, detail-oriented, and reliable candidates for our Patient Care Representative (PCR) role to support our Primary Care Department. This position requires excellent verbal and written communication skills, computer proficiency, and exemplary customer service skills, with the abilities...

  • Customer Service Representative

    4 weeks ago

    Middleton, United States Caliber Collision Centers Full time

    Service Center Middleton WI JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommend load level...

  • Customer Service Representative

    2 weeks ago

    Middleton, United States Caliber Collision Centers Full time

    Service Center Middleton WI JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommend load level...

  • Customer Service Representative

    3 weeks ago

    Middleton, United States REGAL FABRICS Full time

    **Customer Service Representative** **Full-Time, On-Site** Regal Fabrics is a family-run têxtile design and distribution business in Middleton, MA, serving some of the largest furniture manufacturers and retailers in North America. New fabrics are on display in customers' furniture showrooms, retail stores, and distributors' swatch books. We put a large...

  • Apartment Maintenance Technician- Middleton

    3 weeks ago

    Middleton, United States Axiom Properties Full time

    Join Our Team as an Apartment Maintenance Technician in Middleton, WI! $25 +, hourly depending on experience If you are a hardworking individual who is passionate about providing top-notch maintenance services and creating a positive living experience for our residents, then we want to hear from you! Key Responsibilities: - Perform routine maintenance...