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Senior Technical Services Engineer
2 months ago
Essential Duties:
All duties to be performed according to the established standard and in compliance with all company policies and procedures while maintaining regular, prompt attendance and availability for overtime as needed:
• Execute technical service engagements at customer sites.
• Lead technical service teams during engagements at customer sites including, but not limited to, commissioning, start-up, troubleshooting, plant evaluations, process studies, and training.
• Deliver high quality technical service and results to support CFMC business; support all areas of the technology with operational expertise; support alignment with sales strategy, customer complaint management, and internal & external customer relationship development.
• Respond rapidly to internal and external customers in distress.
• Mentor other engineers in the CFMC business.
• Ensure all technical service work is conducted in accordance with Elessent safety standards.
• Support standardization of technical service delivery processes and tools and document best operating practices.
• Coordinate with regional resources to support international customers.
• Ensure documentation and knowledge capture from the team.
• Be a role model of Elessent Core Values.
• Troubleshooting (on-site and remote).
• Technical Service Agreement Execution.
• Acid Plant commissioning, startup, and shutdown.
• Provide technical support for sales organization.
• Turnaround consulting.
• Operator Training.
• Plant optimization / revamp studies.
Work Environment:
• Regularly exposed to an office environment with controlled temperature.
• Fast paced work environment.
• Regularly work with others.
• The noise level is generally light to moderate.
• Travel will be required to customer sites in the USC and LATAM regions as well as globally.
• Occasionally exposed to a chemical plant environment.
Safety and Ergonomic Requirements:
• Must practice safe work practices at all times and report any unsafe conditions immediately.
• Prioritize and promote safety awareness.
• Attend and participate in all required safety trainings.
Physical Demands:
The tasks of this position generally require duties to be performed by:
• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.
Qualification Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience
• BS in Chemical or Mechanical Engineering.
• 10 or more years of experience in sulfuric acid process technology.
• Knowledge of a process simulator (Aspen Plus, HYSYS, etc.) is preferred.
Leadership and Technical Proficiency
• Demonstrates Core Values leadership and performance.
• Safety-conscious mindset. Experience and/or training in EHS preferred.
• Demonstrates strong technical rigor with an innovation mindset.
Communication and Self-Direction
• Demonstrates ability to communicate with impact and influence cross-functional teams.
• Thrives in a self-directed environment.
Travel
• Travel will be required to customer sites worldwide. Around 40% travel expected.
Other details
- Pay Type Salary
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