Market Insight Analyst
4 weeks ago
Summary
Client's enterprise survey platform team is expanding to align with increased demand of data management that will facilitate better reporting outcomes. This role will work with business and technical experts to support data engineering best practices related to customer voice of stakeholder data. The individual must have strong analytical and technical skills coupled with the ability to deliver a quality product on time. The individual will be expected to support both tactical and strategic data needs to support the organization.
Duties and Responsibilities
Manage the ETL process for the eNPS program and Clarabridge tool; including data collection from internal and external sources, validation, file and report generation, using APIs to move data in and out of multiple sources.
Create and maintain documentation for current and future processes; including data flow visuals, data lineage, automated job inventory.
Support ad hoc reporting requests utilizing multiple data sources.
Own, resolve and close user stories in Jira.
This is an onsite role.
Personal Competencies
Strong quantitative analytical and problem solving skills
Excellent written and verbal communication skills
Exceptional customer service and interpersonal skills
Has a consultative mindset takes pride and responsibility in work produced/results achieved
Highly organized and tenacious about getting the details right
Courage to ask questions and suggest improvements
Ability to manage own time
Ability to rapidly adapt to changing priorities
Top 3 Non-Negotiable Skills: SQL, Database Administration, Problem Solving
EEO:
"Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."
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