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Lead Universal Banker

3 months ago


Glen Carbon, United States CNB Bank & Trust Full time
MAJOR RESPONSIBILITIES:
•Seek new business by presenting, selling, and cross-selling bank products
•Open and have significant knowledge of all types of deposit accounts, ensuring that applicable
regulations, disclosures, policies, and procedures are observed
•Process customer transactions; verify and balance cash drawer
•Meet or exceed established customer service standards to enhance the customer experience
•Other duties as assigned

ABILITIES REQUIRED:
•Dynamic, outgoing personality with a smile and greeting for every customer
•Present a professional appearance
•Thorough knowledge of the bank's products and services, policies and procedures, and bank
regulations
•Ability to match customer needs to our products and services and to complete all necessary
steps in opening deposit accounts
•Ability to cross-sell the bank's products and services
•Ability to handle cash competently and have a good balancing record
•Excellent customer service skills; able to handle customers and difficult situations in a
professional manner and to remain calm under stressful situations.
•A team player, willing to help wherever needed and do more than is asked
•Ability to earn repeat business
•Requires high school diploma or GED plus additional bank-related training; 4 to 5 years related
experience and/or training; or equivalent combination of education and experience

WORK SCHEDULE (subject to change): This full-time position is scheduled for approximately 37-40 hours per week, M-F.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)