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Mgr, Growth

2 months ago

Long Beach, United States Molina Healthcare Full time
Job Description

Molina Healthcare is hiring a Manager of Growth and Community Engagement in the Riverside or San Bernardino area.

For over 40 years, Molina Healthcare has been a purpose-driven company committed to improving the lives and well-being of our members, while making a positive impact in the communities we serve. Our mission, vision and values help lead every decision we make - from the office of the CEO to our valued call center representatives.

The Manager of Growth & Community Engagement will be responsible for achieving established goals improving Molina's enrollment growth objectives encompassing all lines of business. You will work collaboratively with key departments across the enterprise to improve overall choice rates and assignment percentages.

Highly qualified applicants will have the following:
  • Live in Riverside or San Bernardino area. This is the central point to the locations that will be traveled to.
  • Open to travel (CA travel to Sacramento and locally to San Diego and LA).
  • Understand this role is approximately 60% travel.
  • Weekend and evening availability. (You will flex other days off)
  • Previous leadership/ management experience.
  • Proficient in Excel for reporting purposes.
  • Recent experience in business development, community relations or health care related activities.
  • Growth-mind set
KNOWLEDGE/SKILLS/ABILITIES
  • Works closely with the AVP/Director to develop and execute the enrollment growth strategy for a specific area, while also being accountable to achieve assigned membership growth targets.
  • Accountable for achieving established goals with the primary responsibility for improving the plan's overall "choice" rate. In addition, works collaboratively with other key departments to increase Medicaid assignment percentages for Molina.
  • Responsible for day-to-day operations and management of team members, including hiring, training, developing, coaching and mentoring, etc. Creates and regularly reviews team performance metrics/scorecards to ensure team performance contributes to overall enrollment growth, while providing clear direction and intermittent steps to achieve success.
  • Contributes to the development, implementation, and evaluation of the enrollment growth plan for assigned territory; plans enrollment activities to promote membership growth.
  • Collaborates with other Lines of Business' sales teams to identify growth opportunities focused on key providers and Community Based Organizations.
  • Leads team in the development of relationships with key providers, Community Based Organizations (CBOs), Faith Based Organizations (FBOs), School Based Organizations (SBOs) and Business Based Organizations (BBOs) and how to move them through the enrollment pipeline.
  • Directs the coordination, development and approval of State/Federal guidelines for all marketing and promotional materials for all product lines.
  • Demonstrates thorough understanding of Molina's product lines, Medicaid, CHIP, Medicare SNP, Marketplace, MMP, etc
  • #LI-TR1
JOB QUALIFICATIONS

REQUIRED EDUCATION: Bachelor's Degree or equivalent experience.
PREFERRED EDUCATION: Bachelor's Degree in Marketing or Healthcare Administration.

REQUIRED EXPERIENCE:
  • 5-10 years experience in business development, community relations or health care related activities.
  • 3 years Managed-Care, Medicaid experience; knowledge of advertising requirements pertaining to the Medicaid and Medicare media campaigns.
  • Prior work experience in a supervisory capacity, demonstrating excellent organizational, prioritizing, and motivational skills.
  • Experience in negotiation, sales or marketing techniques.
REQUIRED LICENSE, CERTIFICATION, ASSOCIATION:

Completion of Molina /DHS/MRMIB Marketing Certification Program/Covered CA Certified.
Must have valid driver's license with good driving record and be able to drive within applicable state or locality with reliable transportation.

PREFERRED EXPERIENCE:
  • Previous healthcare enrollment, marketing and/or sales experience.
  • Fluency in a second language highly desirable.
  • Prior demonstrated work experience in a managerial capacity.
PREFERRED LICENSE, CERTIFICATION, ASSOCIATION:
  • Active Life & Health Insurance
  • Market Place Certified

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Key Words: CHIP, Medi-Cal, Medicare, Medicaid, Duals, Covered California, Star Plus, community, health coach, community health advisor, non profit, nonprofit, family advocate, health educator, liaison, promoter, outreach worker, peer counselor, patient navigator, health interpreter and public health aide, community lead, community advocate, nonprofit, non-profit, social worker, housing counselor, human service worker, Sales, Navigator, Assistor, Connecter, Promotora, Marketing, Growth, Manager, Supervisor, Leader, Management

#PJHPO

#LI-AC1